Acronis Backup Fails

Thread needs solution
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Beginner
Posts: 1
Comments: 0

We are backing up to a Server and a Tape Drive,

 

The Backup to the server seems to run fine but when we try to backup to the tape drive we get the following error messages. 

any help is much appreciated

--------------------
Log Entry Details
--------------------
Type:                Error
Date and time:       4/15/2019 20:00:34
Backup plan:         Monthly Full Backup of VMs - TAPE
Task:                Full backup
Managed entity type: Virtual machine
Managed entity:      VM1
Machine:             AcronisESXAppliance
Code:                66,038(0x101F6)
Module:              1
Owner:               
Message:             
  Operation with partition '0-0' was terminated.

Additional info: 
--------------------
Error code: 502
Module: 1
LineInfo: a164035b3ff39285
Fields:  $module : disk_bundle_tape_off_glxa64_50258
Message: Operation with partition '0-0' was terminated.

--------------------
Error code: 4
Module: 7
LineInfo: 9d2de1f088cbc590
Fields:  $module : disk_bundle_tape_off_glxa64_50258
Message: Write error.
--------------------
Error code: 50
Module: 67
LineInfo: b30a939dd28a69b2
Fields:  id : 46549CB3-5F6B-4512-84A2-50E4311D5972, barcode : , label : Tape 1, $module : storage_server_vsa64_50220
Message: Failed to open the tape stream on tape 'Tape 1'.
--------------------
Error code: 7
Module: 4
LineInfo: c41defba28f4d02e
Fields:  $module : storage_server_vsa64_50220
Message: Error occurred while opening the file.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8ee
Fields:  code : 2147942405, $module : storage_server_vsa64_50220
Message: Access is denied
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x000101F6+0x00070004+0x00430032+0x00040007+0x0000FFF0+0x80070005

--------------------
--------------------
Log Entry Details
--------------------
Type:                Error
Date and time:       4/15/2019 20:01:50
Backup plan:         Monthly Full Backup of VMs - TAPE
Task:                Full backup
Managed entity type: Virtual machine
Managed entity:      VM1
Machine:             AcronisESXAppliance
Code:                7,503,956(0x728054)
Module:              114
Owner:               
Message:             
  Failed to back up virtual machine 'VM1'.
Additional info: 
--------------------
Error code: 32852
Module: 114
LineInfo: c35c04057128fe7f
Fields:  $module : disk_bundle_tape_off_glxa64_50258
Message: Failed to back up virtual machine 'VM1'.
--------------------
Error code: 32786
Module: 114
LineInfo: 28314c961de7d2e8
Fields:  $module : disk_bundle_tape_off_glxa64_50258
Message: Failed to prepare for backing up.
--------------------
Error code: 3
Module: 329
LineInfo: 1cd98aae889424f9
Fields:  $module : disk_bundle_tape_off_glxa64_50258
Message: Backup has failed.
--------------------
Error code: 1060
Module: 1
LineInfo: b43e776571144dee
Fields:  $module : disk_bundle_tape_off_glxa64_50258
Message: Failed to commit operations.
--------------------
Error code: 4
Module: 7
LineInfo: 9d2de1f088cbc590
Fields:  $module : disk_bundle_tape_off_glxa64_50258
Message: Write error.
--------------------
Error code: 50
Module: 67
LineInfo: b30a939dd28a69b2
Fields:  id : 46549CB3-5F6B-4512-84A2-50E4311D5972, barcode : , label : Tape 1, $module : storage_server_vsa64_50220
Message: Failed to open the tape stream on tape 'Tape 1'.
--------------------
Error code: 7
Module: 4
LineInfo: c41defba28f4d02e
Fields:  $module : storage_server_vsa64_50220
Message: Error occurred while opening the file.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8ee
Fields:  code : 2147942405, $module : storage_server_vsa64_50220
Message: Access is denied
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x00728054+0x00728012+0x01490003+0x00010424+0x00070004+0x00430032+0x00040007+0x0000FFF0+0x80070005

--------------------
--------------------
Log Entry Details
--------------------
Type:                Information
Date and time:       4/15/2019 19:59:44
Backup plan:         [None]
Task:                [None]
Managed entity type: [None]
Managed entity:      [None]
Machine:             AcronisESXAppliance
Code:                6,553,600(0x640000)
Module:              100
Owner:               root
Message:             
  Tape drive 'IBM ULTRIUM-HH7 HB81 (10WT075929)' is locked.
--------------------
--------------------
Log Entry Details
--------------------
Type:                Error
Date and time:       4/15/2019 20:00:34
Backup plan:         Monthly Full Backup of VMs - TAPE
Task:                Full backup
Managed entity type: Virtual machine
Managed entity:      VM1
Machine:             AcronisESXAppliance
Code:                66,038(0x101F6)
Module:              1
Owner:               
Message:             
  Operation with partition '0-0' was terminated.

Additional info: 
--------------------
Error code: 502
Module: 1
LineInfo: a164035b3ff39285
Fields:  $module : disk_bundle_tape_off_glxa64_50258
Message: Operation with partition '0-0' was terminated.

--------------------
Error code: 4
Module: 7
LineInfo: 9d2de1f088cbc590
Fields:  $module : disk_bundle_tape_off_glxa64_50258
Message: Write error.
--------------------
Error code: 50
Module: 67
LineInfo: b30a939dd28a69b2
Fields:  id : 46549CB3-5F6B-4512-84A2-50E4311D5972, barcode : , label : Tape 1, $module : storage_server_vsa64_50220
Message: Failed to open the tape stream on tape 'Tape 1'.
--------------------
Error code: 7
Module: 4
LineInfo: c41defba28f4d02e
Fields:  $module : storage_server_vsa64_50220
Message: Error occurred while opening the file.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8ee
Fields:  code : 2147942405, $module : storage_server_vsa64_50220
Message: Access is denied
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x000101F6+0x00070004+0x00430032+0x00040007+0x0000FFF0+0x80070005

--------------------
 

 

Tue, 04/16/2019 - 13:10
0 Users found this helpful
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frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 0
Comments: 2016

Hello Nick,

welcome to Acronis forums!

Please make inventorying of this tape (e.g. fast inventorying) and then launch this backup again.

Wed, 04/17/2019 - 17:23
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 1

I'm using Acronis Backup Server 11.7. I have this error on 2 of my VM after I re-install the VM.

 

MailStore

-------------------

Log Entry Details

--------------------

Type:          Information
Date and time: 4/5/2019 8:19:31 AM
Backup plan:   mailstore
Task:          Full backup
Code:          1,098,818(0x10C442)
Module:        16
Owner:         Administrator@SDBHYPERV-5

Message:      
Failed to start creating the volume snapshot.
Additional info:

--------------------

Error code: 50242
Module: 16
LineInfo: 3fec04e376b8a1af
Fields:  $module : disk_bundle_vs_50064
Message: Failed to start creating the volume snapshot.

------------------

Error code: 50281
Module: 16
LineInfo: 3fec04e376b89d89
Fields:  $module : disk_bundle_vs_50064
Message: VSS writer 'Microsoft Hyper-V VSS Writer' with class ID '66841CD4-6DED-4F4B-8F17-FD23F8DDC3DE' has failed to process the snapshot.

--------------------

Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8f8
Fields:  code : 2147754996, $module : disk_bundle_vs_50064
Message: Unknown Win32 error

--------------------

Wizapp

--------------------

Log Entry Details

--------------------

Type:          Information
Date and time: 6/5/2019 10:50:23 AM
Backup plan:   Wizapp
Task:          Full backup
Code:          1,098,818(0x10C442)
Module:        16
Owner:         Administrator@SDBHYPERV-3
Message:      

Failed to start creating the volume snapshot.

Additional info:
--------------------

Error code: 50242
Module: 16
LineInfo: 3fec04e376b8a1b2
Fields:  $module : disk_bundle_vs_50230

 

Message: Failed to start creating the volume snapshot.

--------------------

Error code: 50281

Module: 16

LineInfo: 3fec04e376b89d89

Fields:  $module : disk_bundle_vs_50230

Message: VSS writer 'Microsoft Hyper-V VSS Writer' with class ID '66841CD4-6DED-4F4B-8F17-FD23F8DDC3DE' has failed to process the snapshot.

--------------------

Error code: 65520

Module: 0

LineInfo: bd28fdbd64edb8f8

Fields:  code : 2147754996, $module : disk_bundle_vs_50230

Message: Unknown Win32 error

--------------------

 

Mon, 05/06/2019 - 03:15
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 250
Comments: 7092
support Support wrote:

I'm using Acronis Backup Server 11.7. I have this error on 2 of my VM after I re-install the VM.

--------------------

Error code: 50281

Module: 16

LineInfo: 3fec04e376b89d89

Fields:  $module : disk_bundle_vs_50230

Message: VSS writer 'Microsoft Hyper-V VSS Writer' with class ID '66841CD4-6DED-4F4B-8F17-FD23F8DDC3DE' has failed to process the snapshot.

--------------------

Error code: 65520

Module: 0

LineInfo: bd28fdbd64edb8f8

Fields:  code : 2147754996, $module : disk_bundle_vs_50230

Message: Unknown Win32 error

Hi!

According to the error message the snapshot creation fails due to the Microsoft Hyper-V VSS Writer not functioning correctly. To troubleshoot the issue please follow instructions from the following article. The article also provides some background information on the Volume Shadow Copy services. Since the issue occurs on the particular virtual machines, I'd also recommend checking if snapshot creation works correctly per instructions from https://kb.acronis.com/content/45632#Hyper_V6 

If the issue persists, please raise a support ticket for the more indepth investigation.

Thank you,

 

Mon, 05/06/2019 - 13:56
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.