Advandced Server SBS Edition cannot install

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Hello,

i would like to install the software but if the Sever would like to install de 3 services with the adminuser it doesn't Work. I get a message thet my user doesn't have enogh permissions to do this.

Could you please help me? You will find the errormessage in attach

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acronis.jpg 206.44 KB
Wed, 01/09/2013 - 13:08
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The error seems to be related to SQL server required for AMS. What SQL Server instance did you specify for Management Server installation? You can also install Management Server component later if you need to backup the system right now - it's enough.to install Agent and Console for standalone operation.

Wed, 01/09/2013 - 14:40
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OK but i can't also install console. it break down in process. You will find the screenshots and errorlog in attach

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122753-105973.txt 2.84 MB
122753-105976.jpg 122.04 KB
122753-105979.jpg 196.67 KB
Thu, 01/17/2013 - 14:18
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Hello Oliver Rösch,

Thank you for the reply. 

I have taken a look into the screenshots and the message. The error, that finalized the installation says:

Der Benutzer besitzt nicht die Berechtigung zum Ausführen dieser Aktion.

(EN: The user does not have permission to perform this action.)

Can you provide some more detailed information around this installation?

  • What Windows Small Business Server you are using for this installation? (Hit Win+R and type winver; copy this picture or write down the shown version)
  • What user have you used for the installation? We recommend for this operation to use the domain admin account.
  • Are you using a RDP or any other remote connection to start the installation?

If you need additional assistance, please contact support and refer to this forum post. You will find all available support options in our Customer handbook.

If there is anything else we can do for you, please let me know.

Thank you.

Wed, 01/23/2013 - 08:55
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