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Backup does not delete old backups

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Dear Experts,

I have set the retention rules, saying backup older than 14 days will be deleted, but when i check on my NAS, the backups more than 14 days still exist.

Checked on the logs, it says deletion successful.

Anyone has any idea on this ?

Appreciated any advise given.

Thanks !!!

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Posts: 250
Comments: 7092

Hi Bryan,

Could you please provide us with the following details:

  • build number 
  • screenshot from the archive view, where we can see the whole backup chain with the creation date of each backup
  • is it possible to delete a backup from vault manually?

I would also suggest to refresh the meta info about backups and then re-attempt the clean up task.

Thank you,