Backup failure due to License issue with Vmware Cluster

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 5
Comments: 26

hi all,

with every new build of acronis, things become more and more complicated, especially with licensing.

i can add a license to an esxi host. the license server says erverything is fine. but the log says "no"

with this problem, i'm not able to run any backupjobs.

here is the log entry:

--------------------
Log Entry Details
--------------------
Type: Error
Date and time: 21.09.2012 10:13:35
Backup plan: [None]
Task: [None]
Managed entity type: [None]
Managed entity: [None]
Machine: AcronisESXAppliance
Code: 13.238.273(0xCA0001)
Module: 202
Owner: root
Message:
Failed to check the license key. The key is disabled.
Additional info:
--------------------
Error code: 1
Module: 202
LineInfo: ec81f6265c057ebc
Fields: $module : mms_bundle_glx_pic_32256
Message: Failed to check the license key. The key is disabled.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x00CA0001

--------------------

hope so can help.

Norman

Fri, 09/21/2012 - 08:53
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 5
Comments: 26

here is the solution: http://kb.acronis.com/content/16577

"If you are using clustered VMware ESX servers, you need 1 license for Acronis Backup & Recovery Virtual Edition per each ESX host in cluster."

no matter if you are planning on only backing up one host.

Norman

Fri, 09/21/2012 - 09:34