Skip to main content

Backup keeps failing after adding new disk

Thread needs solution

One of our customers asked us to add a 2TB drive to one of their VMs for storage and now after we did that the backup for the machine keeps failing with the following errors.

 

1   Information   5/10/19 6:23:00 AM   Task 'Incremental backup' was started.

2   Information   5/10/19 6:23:00 AM   Command 'Running backup plan 'MDLABTRAC02 -6 Hour Incremental'' is running.

3   Information   5/10/19 6:23:03 AM   Command 'Backing up' is running.

4   Information   5/10/19 6:23:04 AM   Backing up VM 'vm:5020563d-aa6e-71ea-6639-37ea59c21809?type%3dvmwesx'.

5   Information   5/10/19 6:23:12 AM   Selected Changed Block Tracking mode: 'Enable and use CBT'.

6   Information   5/10/19 6:23:15 AM   Changed Block Tracking has been enabled for virtual machine 'MDLABTRAC02'.

7   Error   5/10/19 6:23:43 AM   Failed to perform the requested operation.

Additional info:

--------------------

Error code: 13

Module: 149

LineInfo: d1ab7fa1e56ec83e

Fields:  $module : disk_bundle_tape_off_glx_50214

Message: Failed to perform the requested operation.

--------------------

Error code: 103

Module: 83

LineInfo: a859dd78cc91de96

Fields:  $module : esx_srv_glx_50214

Message: Failed to open the virtual machine ([DATA4-tier2] MDLABTRACDEV/MDLABTRACDEV.vmx).

--------------------

Error code: 64

Module: 83

LineInfo: c7610e0a857bedc2

Fields:  $module : esx_srv_glx_50214

Message: Awaiting task 'CreateSnapshot' has failed.

--------------------

Error code: 202

Module: 83

LineInfo: c7610e0a857bedaf

Fields:  fault : MethodFault, $module : esx_srv_glx_50214

Message: File  is larger than the maximum size supported by datastore '

--------------------

Error code: 202

Module: 83

LineInfo: c7610e0a857bedaf

Fields:  fault : MethodFault, $module : esx_srv_glx_50214

Message: The guest OS has reported an error during quiescing. The error code was: 4 The error message was: Quiesce aborted.

 

--------------------

8   Error   5/10/19 6:23:43 AM   Failed to back up virtual machine 'MDLABTRAC02'.

Additional info:

--------------------

Error code: 32852

Module: 114

LineInfo: c35c04057128fe7f

Fields:  $module : disk_bundle_tape_off_glx_50214

Message: Failed to back up virtual machine 'MDLABTRAC02'.

--------------------

Error code: 32786

Module: 114

LineInfo: 28314c961de7d2e8

Fields:  $module : disk_bundle_tape_off_glx_50214

Message: Failed to prepare for backing up.

--------------------

Error code: 3

Module: 329

LineInfo: 1cd98aae889424f9

Fields:  $module : disk_bundle_tape_off_glx_50214

Message: Backup has failed.

--------------------

Error code: 1060

Module: 1

LineInfo: d1ab7fa1e56ec6e7

Fields:  $module : disk_bundle_tape_off_glx_50214

Message:

--------------------

Error code: 13

Module: 149

LineInfo: d1ab7fa1e56ec83e

Fields:  $module : disk_bundle_tape_off_glx_50214

Message: Failed to perform the requested operation.

--------------------

Error code: 103

Module: 83

LineInfo: a859dd78cc91de96

Fields:  $module : esx_srv_glx_50214

Message: Failed to open the virtual machine ([DATA4-tier2] MDLABTRACDEV/MDLABTRACDEV.vmx).

--------------------

Error code: 64

Module: 83

LineInfo: c7610e0a857bedc2

Fields:  $module : esx_srv_glx_50214

Message: Awaiting task 'CreateSnapshot' has failed.

--------------------

Error code: 202

Module: 83

LineInfo: c7610e0a857bedaf

Fields:  fault : MethodFault, $module : esx_srv_glx_50214

Message: File  is larger than the maximum size supported by datastore '

--------------------

Error code: 202

Module: 83

LineInfo: c7610e0a857bedaf

Fields:  fault : MethodFault, $module : esx_srv_glx_50214

Message: The guest OS has reported an error during quiescing. The error code was: 4 The error message was: Quiesce aborted.

0 Users found this helpful
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 250
Comments: 7092

Hi! 
Please refer to the steps outlined by  my colleague in https://forum.acronis.com/comment/372813#comment-372813