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backup not working

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Log Entry Details
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Type:          Error
Date and time: 6/23/2017 11:01:04 AM
Backup plan:   Daily Backup
Task:          Full backup
Code:          20,250,685(0x135003D)
Module:        309
Owner:         MFS@GREERS-35-M1
Message:       
  Command 'Running backup plan 'Daily Backup '' has failed.
Additional info: 
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Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c9510
Fields:  $module : mms_vs_44411
Message: Command 'Running backup plan 'Daily Backup '' has failed.
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Error code: 41
Module: 307
LineInfo: e6792a5ee190de97
Fields:  $module : agent_protection_addon_vs_44411
Message: Failed to execute the command.
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Error code: 29
Module: 307
LineInfo: d63b333701123475
Fields:  $module : agent_protection_addon_vs_44411
Message: LaunchBackupCommand: Failed to execute the command.
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Error code: 58
Module: 307
LineInfo: c37471ceffa18278
Fields:  $module : agent_protection_addon_vs_44411
Message: No backup items were resolved: 
('\\local\\hd_sign(AA010576)','mms::disk::disk',{'4B2A7A93-A44F-4155-BDE3-A023C57C9431':'gct::disks'})
DAAPI has failed to collect information about the machine.
Snapshot manager library initialized in an inappropriate emulation mode.
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Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x0135003D+0x01330029+0x0133001D+0x0133003A

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Posts: 250
Comments: 7092

Hi Christopher,

Does the issue still persist? According to our internal sources, the error message above might have been related to the temporary issues with US2 datacenter.