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Backup plan with acronis backup advanced 11.7 windows server 2012 on dell power vault 124 t

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Hello everyone

I have a Dell PowerVault 124t on which I want to test. This device is connected to an HP proliant server ml10 v2. To perform the backups I used version 11.7 of acronis backup advanced for windows server 2012 datacenter. I then create a backup plan to back up items on the tapes. But when I excecute the plan it puts me an error saying: "It is impossible to find the tape in order to continue the backup." There are 3 bands inside.
I wanted you to help me solve this problem if you please.

thank you

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Hi,

Have you run full inventory after loading the tapes?