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Backup plans doesn't runninng

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Hello. The issue is backup plan from one of agent doesn't running. I changed the way of backup data on this machine and plan stopped working on schedule. Nothing happends when I run it even manually.  I tried to delete and add again the machine in AMS list, but it generates the next error, i suppose it related :

Code: 20,250,646(0x01350016)
LineInfo: 0x8D165E86FB819666;

Module: management_server_vs_50212
Message: Failed to handle the event.

Code: 8,650,756(0x00840004)
LineInfo: 0x881FF98A29A31499;

Module: management_server_vs_50212
Message: Failed to handle the event.

Code: 11,599,876(0x00B10004)
LineInfo: 0x902B5281453750E9;

Module: management_server_vs_50212
Message: Cannot find a managed entity with ID '03770D6F-759B-4F9E-B468-78900229861D'.

 

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Posts: 250
Comments: 7092

Hi! 

Try to apply the Troubleshooting Script for Acronis Management Server with parameters -fix:all, then create a new plan for the machine in question.