Backups Failing need help

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 0

I am using ABR 11.5 on Windows SBS 2008. I am a PC Tech for this client and the backups have failed for the last few days and I do not know where to start to fix it. I am new to this program and need some assistance. Below you will see the error, Any help would be great because I am still learning this program.

If I try to manually run the backup it fails after 30 sec
--------------------
Log Entry Details
--------------------
Type: Error
Date and time: 1/8/2013 1:00:31 AM
Backup plan: Backup2
Task: Full backup
Code: 20,250,685(0x135003D)
Module: 309
Owner: stcadmin@CV
Message:
Command 'Backing up' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c950f
Fields: $module : service_process_vs_32308
Message: Command 'Backing up' has failed.
--------------------
Error code: 200
Module: 161
LineInfo: b320396adfe3b55
Fields: IsReturnCode : 1, $module : disk_bundle_vs_32308
Message: Failed to get archive URIs from location 'arl:/EA964344-9FC1-45D7-94DA-07F3A28E469C/6AAC8A7E-C7DE-44F9-B2F3-E08ABC0A417C'.
--------------------
Error code: 200
Module: 161
LineInfo: a0f87a51d6f9cc76
Fields: IsReturnCode : 1, $module : disk_bundle_vs_32308
Message: Failed to get archive URIs from location 'arl:/EA964344-9FC1-45D7-94DA-07F3A28E469C/6AAC8A7E-C7DE-44F9-B2F3-E08ABC0A417C'.
--------------------
Error code: 13
Module: 161
LineInfo: c34a6f9ad1e8711e
Fields: $module : disk_bundle_vs_32308
Message: Location URI 'G:\' is invalid.
--------------------
Error code: 640
Module: 64
LineInfo: a1d3981537c68766
Fields: $module : disk_bundle_vs_32308
Message: Failed to open the metadata directory.
--------------------
Error code: 46
Module: 64
LineInfo: 3f26773fab7bda0a
Fields: path : file:G:\, $module : disk_bundle_vs_32308
Message: Failed to open the backup location.
--------------------
Error code: 17
Module: 4
LineInfo: f35f747b3b21f987
Fields: function : CreateDirectoryW, filename : \\?\G:, $module : disk_bundle_vs_32308
Message: The specified file does not exist.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8e0
Fields: code : 2147942402, $module : disk_bundle_vs_32308
Message: The system cannot find the file specified
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x0135003D+0x00A100C8+0x00A100C8+0x00A1000D+0x00400280+0x0040002E+0x00040011+0x0000FFF0+0x80070002

--------------------

Tue, 01/08/2013 - 22:41
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 31
Comments: 1272

Hello Erik Fish,

Thank you for posting this error in our forum.

The log shows "Location URI 'G:\' is invalid", that indicates, that the backup location could not accessed. Can you please edit the backup plan and provide all credentials new, special for the backup location?

If you need additional assistance, you can contact support. You will find all available support options in our Customer handbook.

If there is anything else we can do for you, please let me know.

Thank you.

Wed, 01/09/2013 - 08:28
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