BR11.5 fails when backing up Virtual Machines (Hyper-V)

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 4

I have a Hyper-V Host with a few VMs on it.
The Host itself could be backed up without problems, another Taks is defined for backing up the VMs.

The Backup always fail with the following Log:

--------------------
Details
--------------------
Typ: Warnung
Datum und Zeit: 17.09.2012 18:42:25
Backup-Plan: Backup der VMs
Task: Voll-Backup
Code: 1.098.823(0x10C447)
Modul: 16
Besitzer:
Nachricht:
Erstellen eines Snapshots von Volume 'J: (\Device\HarddiskVolume2)' ist fehlgeschlagen.
Zusätzliche Info:
--------------------
Fehlercode: 50247
Module: 16
LineInfo: 14181c22ef45b0dd
Felder: $module : hv_srv_vs_32256
Nachricht: Erstellen eines Snapshots von Volume 'J: (\Device\HarddiskVolume2)' ist fehlgeschlagen.
--------------------
Fehlercode: 9
Module: 0
LineInfo: 2aacb7b2ab852ac
Felder: code : 50, $module : hv_srv_vs_32256
Nachricht: Unbekannter Status.
--------------------
Fehlercode: 65520
Module: 0
LineInfo: bd28fdbd64edb8e0
Felder: code : 2147942450, $module : hv_srv_vs_32256
Nachricht: Die Anforderung wird nicht unterstützt
--------------------
--------------------

I tried:
Export and Import the Job, re-enter the credentials, changed the VSS Provider, activate / disable MultiVolume-VSS, Revoked the license and re-applied, restarted the host, turned off CBT - nothing helped.

The BR11.5 was updated from 11, at the old version the job ran without any problems. Its a really simple one (Full once a week, the other days incremental Backups, thats it).

Server: Server 2008 R2, fully patched
Acronis: Build 11.5.32256
Attached you will find the complete Logfile (by mail)

Any suggestions?

Thank you

Simon

Attachment Size
log.txt 81.41 KB
Mon, 09/17/2012 - 16:49
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 4

Found a Solution:

DELETE the RegKey

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\Providers\{f782463b-33bb-4043-ad8d-60b728d26a6c}

and set the VSS-Service to "automatic" (was set to "manual") solved my problem, the backup is working...

Tue, 09/18/2012 - 11:05