Cannot get location settings.

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1

Dear All,

 

How to fix below mentioned error, please revert back asap...

 

Command 'Running backup plan 'ECU_BE_1'' has failed.
Additional info: 
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c9510
Fields:  $module : mms_vs_44190
Message: Command 'Running backup plan 'ECU_BE_1'' has failed.
--------------------
Error code: 41
Module: 307
LineInfo: e6792a5ee190de97
Fields:  $module : agent_protection_addon_vs_44190
Message: Failed to execute the command.
--------------------
Error code: 2
Module: 329
LineInfo: 8edc81ea38faba0a
Fields:  TraceLevel : 1, $module : gtob_backup_command_addon_vs_44190
Message: Step 'Backup' has failed.
--------------------
Error code: 22
Module: 309
LineInfo: 8d165e86fb8195f7
Fields:  TraceLevel : 1, $module : gtob_backup_command_addon_vs_44190
Message: TOL: Failed to execute the command. The 'Backing up' command backs up the specified data to the specified location.
--------------------
Error code: 201
Module: 161
LineInfo: b320396adfe3b6e
Fields:  IsReturnCode : 1, $module : disk_bundle_vs_44190
Message: Failed to get information about the archives.
--------------------
Error code: 3
Module: 161
LineInfo: 7c1c5cbe34248c5f
Fields:  $module : disk_bundle_vs_44190
Message: Cannot get location settings.
--------------------

 

 

 

Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x0135003D+0x01330029+0x01490002+0x01350016+0x00A100C9+0x00A10003

Tue, 02/13/2018 - 15:07
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 250
Comments: 7092

Hello Yashpal,

Welcome to Acronis Forums! Are you backing up to a cenralized managed or unmanaged vault? Is it your first backup? In general I can recommend installing the latest update - 44190 is a rather old one. The current build is available under your personal account at https://account.acronis.com/#/products 

Then create a new vault and text backup - does it work? If yes, you can continue backing up to the new location while we are checking what has happened to the old vault. Please attach a couple of screenshots showing the contents on the old vault.

Thank you, 

Tue, 02/13/2018 - 15:17
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