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Cataloging data has failed

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using 11.7
image backup
I can't seem to get past this cataloging error.
I renamed the catalog.db file and I still get it.
Can I just delete all the folders under 'Catalog'?

 

 

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Posts: 250
Comments: 7092

Hello eL,

Thank you for your posting! Please attach the error message you receive, so that we can give you more thorough advice. 

Anyway, I'd recommend starting from Acronis Backup: Troubleshooting Cataloging Issues. This article contains the most common causes for cataloging failures and the troubleshooting steps as well. 

Thank you,