Deleting Archives from Online Vault
Just wondering if anyone has an idea of how to delete old archives from an online vault.
So far I access the vault from Acronis software 11.5, loged in and selected the archive to delete, then after reaching 2% it gives me the following error:
Command 'Deleting backups' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c950f
Fields: $module : service_process_vs_32308
Message: Command 'Deleting backups' has failed.
--------------------
Error code: 217
Module: 161
LineInfo: b320396adfe3cb7
Fields: IsReturnCode : 1, $module : disk_bundle_vs_32308
Message: Failed to delete the backups.
--------------------
Error code: 32
Module: 7
LineInfo: b9f78558b2f41e24
Fields: $module : disk_bundle_vs_32308
Message: The archive is corrupted.
--------------------
Any Ideas?
Thank you

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Peter Vigoureux wrote:Hello Luis Vega,
Thank you for posting this issue in our forum.
If deleting of the backup fails, are you able to validate the backup archive? If this fails and you are still unable to delete the archive, then please collect following information:
- Create a system report from the machine, you want to run the online backup from;
- Export logs from the machine via Acronis Management Console;
Then please contact support and provide the collected information. You should refer to this forum post. You will find all available support options in our Customer handbook.
If there is anything else we can do for you, please let me know.
Thank you.
I am experiencing the same issue ... will contact support as for your suggestion. Thanks.
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