Error when i star backup of Information Store

Thread needs solution
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Beginner
Posts: 1
Comments: 1

I receiver an error every time i try to do a full backup, here the logs

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Log Entry Details
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Type: Error
Date and time: 04/01/2013 04:01:46
Backup plan: Exchange
Task: Simple backup (Full)
Code: 20.250.685(0x135003D)
Module: 309
Owner:
Message:
Command 'Backing up' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c950f
Fields: $module : service_process_vs_32256
Message: Command 'Backing up' has failed.
--------------------
Error code: 1602
Module: 91
LineInfo: 9d08bc3c61bce3c9
Fields: IsReturnCode : 1, $module : arx_agent_fork_vs_32256
Message: A generic error of Microsoft Exchange Backuper.
--------------------
Error code: 17
Module: 91
LineInfo: 7edade4ed07d5271
Fields: IsReturnCode : 1, $module : arx_agent_fork_vs_32256
Message: Failed to back up the information store.
--------------------
Error code: 1059
Module: 91
LineInfo: acf6dc4c960b8c7f
Fields: $module : exchange_management_vsa64_32256
Message: The Exchange management operation has failed.
--------------------
Error code: 1055
Module: 91
LineInfo: 8de328702e57f870
Fields: $module : exchange_management_vsa64_32256
Message: An error has occurred while requesting information about Exchange server 'E1EC85BD-13C2-41FB-885D-2B364E57D041'.
--------------------
Error code: 1001
Module: 91
LineInfo: 8de328702e57f870
Fields: $module : exchange_management_vsa64_32256
Message: A generic COM error of the PowerShell adapter.
--------------------
Error code: 1002
Module: 91
LineInfo: 8de328702e57f384
Fields: $module : exchange_management_vsa64_32256
Message: PowerShell error details: Il valore non può essere null.
Nome parametro: parameters
in System.Management.Automation.Internal.PipelineProcessor.SynchronousExecuteEnumerate(Object input, Hashtable errorResults, Boolean enumerate)
in System.Management.Automation.Runspaces.LocalPipeline.InvokeHelper()
in System.Management.Automation.Runspaces.LocalPipeline.InvokeThreadProc()

--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x0135003D+0x005B0642+0x005B0011+0x005B0423+0x005B041F+0x005B03E9+0x005B03EA

--------------------

Mon, 01/07/2013 - 00:25
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 31
Comments: 1272

Hello Emanuele De Amicis,

Thank you for posting this issue in our forum.

In this situation, I recommend to contact support. Please use this information for submitting your request. You will find all available support options in our Customer handbook.

If there is anything else we can do for you, please let me know.

Thank you.

Tue, 01/08/2013 - 08:16
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1

No, it doesn't help me, it happens also if i try to backup a single mailbox (also the admin mailbox itself), i try to create a backup into a NAS.

Fri, 01/11/2013 - 23:44