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generate the report about archive and backups failed

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please see the attachement
Report, can not open the URL or save the report as xx.xml but nothing in it

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Hello Archie,

This seems like a rather unique issue and is probably related to a conflict in permissions or with third-party software somewhere. I would suggest creating a support ticket to get this analyzed in depth.

Another option you might want to check out is this reporting script we created that can send an e-mail status report on schedule.

Thank you.

Hi Igor
Thanks for your kindly reply.
In fact I have already read that article about reporting script,
(54992: Acronis Backup Advanced: How to create scheduled report about last backup status)
the problem is that I can not download that scrip from my site in China Mainland
via http://dl2.acronis.com/u/kb/email_problem_machines_report.rar
Could you please sent that script to me by mail.
Thanks in advance for you support.

Hello Archie,
I've sent you the script via email.
Thank you,