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Help with Acronics Management login

Thread needs solution

I get the following error when login in to the management console.

 

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Error
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Cannot connect to '192.168.24.2'.
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Details:
    Code: 11,337,731(0x00AD0003)
<u>LineInfo:</u> 0x90FB8A255B1DF67B;

    Module: trueimg_remote_full_vs_39029
    Message: Failed to establish the local connection with Acronis Management Server Service. Make sure that the service is installed and its status is Started.

    Code: 196,610(0x00030002)
<u>LineInfo:</u> 0x37819FD1E1F7A64A;

    Module: trueimg_remote_full_vs_39029
    Module: trueimg_remote_full_vs_39029

    Code: 65,520(0x0000FFF0)
<u>LineInfo:</u> 0xBD28FDBD64EDB8EE;

    Module: trueimg_remote_full_vs_39029
    Message: The system cannot find the file specified

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Posts: 250
Comments: 7092

Hello Kamal,

Thank you for your posting! Have you already checked, that Acronis Management Server service is up and running on the target machine? Please also make sure, that all prerequisites for the remote connection are met.

Thank you,