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Hyper-V host VM backup fail

Thread needs solution

Hi everyone,
I have a problem with VM backup fails with error:
Does anyone have any idea what is the problem?
Thanks

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Log Entry Details
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Type: Error
Date and time: 9/23/2013 9:04:03 AM
Backup plan: AXTEAMR2 2/18/2013 9:46:28 AM
Task: Incremental backup
Managed entity type: [None]
Managed entity: [None]
Machine: HYPERV
Code: 20,119,619(0x1330043)
Module: 307
Owner:
Message:
Cannot resolve inclusion rule '[502548B6-D602-4AF8-AEF5-9333D7FF9A03,mms::vm::machine#4B2A7A93-A44F-4155-BDE3-A023C57C9431=gct::vms]'.
Additional info:
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Error code: 67
Module: 307
LineInfo: 7409a54c3cc8e41e
Fields: $module : agent_protection_addon_vs_37608
Message: Cannot resolve inclusion rule '[502548B6-D602-4AF8-AEF5-9333D7FF9A03,mms::vm::machine#4B2A7A93-A44F-4155-BDE3-A023C57C9431=gct::vms]'.
--------------------
Error code: 1
Module: 307
LineInfo: 7409a54c3cc8e3d1
Fields: $module : agent_protection_addon_vs_37608
Message: GXT: The item provider has skipped the report of an item that has key '[502548B6-D602-4AF8-AEF5-9333D7FF9A03,mms::vm::machine#4B2A7A93-A44F-4155-BDE3-A023C57C9431=gct::vms]'.
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Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x01330043+0x01330001

0 Users found this helpful

Hello Ivan,

could you please provide me with more details.

Please clarify what is currently selected as backup source. If you are creating a backup plan connecting to AMS, try to create a local backup plan.

Therefor connect to machine with hyper-v agent and select the specific VM for backup.

Please let me know the results.

Thank you in advance!