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Inconsistent backup progress indicator.

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I'm using Acronis Backup & Recovery 11.5 Workstation. I noticed the progress indicator is inconsistent in backup jobs.

As seen in attached screenshot:

The 'Progress' tab shows 67%.
The 'Log' tab indicates the backup job has completed.
The System Tray monitor shows 0%

The after backup command didn't execute before the software thought the job has not completed.

How to fix this?

Thanks!

Attachment Size
progress.jpg 292.67 KB
0 Users found this helpful

Hello Michael Luo,

Thank you for testing Acronis software.

This problem can be caused by various reasons. In this situation, I suggest contacting support in order to analyze the reason for this kind of problem. You find all available support options in our Customer handbook.

Please let me know if you have additional questions.

Thank you.