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Installation was interrupted

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Hi All,

 

I am having a hard time installing acronis Management Server on server 2008 R2 enterprise.

It goes part way and then rolls back "installation was interrupted" I am attaching the log.

Support wont help me because it is out of maintenance. Any ideas?

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Posts: 250
Comments: 7092

Hello Andrew,

According to the provided log there is not enough privileges to install SQL databases for the new Management Server. 

1: MSIGEN:Database installer: Installing operational databases... 
1: MSIGEN:Database installer: Installation of databases has failed: An error occurs while executing SQL command: CREATE LOGIN [accounts1\gtr35] FROM WINDOWS
Additional info: 
--------------------
Error code: 1
Module: 0
LineInfo: 97d9d5799f070997
Fields: 
Message: An error occurs while executing SQL command: CREATE LOGIN [accounts1\gtr35] FROM WINDOWS
--------------------
Error code: 15247
Module: 127
LineInfo: c131f5921ff77394
Fields: 
Message: User does not have permission to perform this action.
-------------------- 
1: MSIGEN:Failed to install databases. 

If you select an existing SQL server instance for AMS databases, please make sure all prerequisites from the documentation are met.  

Thank you,