Running the Backup Plan Manually
Our company is using Acronis Backup Advance 11.7 105230 v
When I try to run the a backup plan manually, I have to click on Run twice for it to start the tasks. This backup software has so many issues and is very annoying. Assistance would be greatly appreciated

- Log in to post comments

Have created new plans several times with no success on a centralized vault
- Log in to post comments

If I connect locally there is no problem but if I log in to the AMS and run the backup manually from there, I have to click on run twice for the backup to start running.
- Log in to post comments

Hello Reynaldo.
if I log in to the AMS and run the backup manually from there, I have to click on run twice for the backup to start running.
Have you tried to click only once and wait for a response? It does not refresh immediately but takes several seconds.
- Log in to post comments

Yes I have clicked on it once and left it for about a couple of hours. Never ran.
- Log in to post comments

Hello Reynaldo.
Since the end of support for Acronis Backup 11.7, Acronis support engineers and developers will not investigate and fix this peculiarity.
Thus, I can suggest that you update all Acronis Backup 11.7 components to the latest available build #50420 to check whether it resolves this issue or download a trial version of Acronis Backup 12.5.
- Log in to post comments