Seeding Backup continually fails to Seagate USB portable drive

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Beginner
Posts: 2
Comments: 3

I am trying to prepare the initial seeding backup to a Seagate 1.5 TB portable drive, but it continually fails. Here are the errors:
ProtectCommand: Failed to execute the command.
Additional info:
--------------------
Error code: 41
Module: 307
LineInfo: e6792a5ee190dd9e
Fields: $module : agent_protection_addon_vs
Message: ProtectCommand: Failed to execute the command.
--------------------
Error code: 3
Module: 329
LineInfo: 1cd98aae889424f9
Fields: $module : disk_bundle_vs
Message: Backup has failed.
--------------------
Error code: 1060
Module: 1
LineInfo: 145a191bfe9050bf
Fields: $module : disk_bundle_vs
Message: No operation for executing.
--------------------

Using Acronis Backup and Recovery 11. Anybody have any ideas?

Mon, 02/11/2013 - 17:27
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Beginner
Posts: 0
Comments: 1

Wierd, run into the same, but not with the inital seed but the incrementals.

The initial seed was created without issue, but then when I modified the job into "Simple" I get the exact same error message when trying to run the task...

Any hint(s)?

Thanks.

Fri, 02/15/2013 - 23:29
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 31
Comments: 1272

Hello CalRog, Hello Gregors Admin,

Thank you for posting this question in our forum. I am happy to assist you. 

@CalRog: You first have to activate your online backup subscription, before you can create a valid initial seeding backup. You will find more information about in this article from our knowledge base.

@Gregors Admin: You have to modify it to incremental, not simple in order to upload the backups the the same backup-chain. When changing it to simple, the program wants to create a new fullbackup and might fail because of the same name.

If you need additional assistance, please create a system report of the affected machine and contact support. You will find all available support options in our Customer handbook.

If there is anything else we can do for you, please let me know.

Thank you.

Tue, 02/19/2013 - 09:02
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