Suggestions on Features on Cloud and Acronis Backup Advanced
The following feature mentioned as a suggestion:
1.) On the cloud version and onsite premises version there is no where to set termination windows or schdule times to terminate a backup job is running outside the proposed backup window a client has during the eveving. For example you state that the backup job can start at 8pm in the evening but must not run longer than 12 hours as due to the main workforce returing to start work at 8am the next monring. Several other competitor products have this feature.
2.) option for the above to be put in group backup schedules.
3.) Option to have a bandwidth schedule or set time on the day or night if running conitnour backups. IE from 8am to 1am use 5000kps for this time and then from 1am to 5pm use 10000kps and so on please refer to attachment
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Problems / Ideas and User Experience from my side please let me know
1.) Find the web interface very slow when and time non responsive
2.) Cancelling of Jobs take up to 10min for disply to update and respond
3.) Setup of seeding keeps on failing with numerous errors for example file is locked and then the job terminates half way in the backup. Is there not an option where you have the option to skip locked files or encrypted files several other vendors have this.
4.) When backup up flat files and folders option on a File server which has 226GB of files on error recevied to many items to back up.
5.)As per the email during he week i deleted the servers from the cloud console but noticed that the agent is not removed and then tried to restart the local agent to see if the agent would check in again. The only way i got them to check in again was to do a reinstall and 2 reboots to activate the agent again.
6.) Option to setup base backup policy which you can apply to different several at any time.
7.) Timeout option when the backup runs more that the allowed time to cancell automatically
8.) Seedling back into the data centre will an import option be coming on this from the console
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Hello Jacques,
Could you submit a support tiket on #1-#5 to support?
Regarding #6, it is possible to apply the same backup policy to many machines. You need to select necessary machines in Backup Console and apply backup policy to all of them.
#7, we have backup window feature in our backlog. It will be implemented in one of the following releases.
#8, for now, service provider needs to attach the harddrive with inital seeding backup to the machines, and run one command in command-line interface. Could you let me know why is it a blocker?
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