VM Backup failed
Failed to deploy the virtual appliance on the following ESX(i) hosts: 172.24.16.23. - actually this IP is the IP of the vCenter
Additional info:
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Error code: 32791
Module: 224
LineInfo: a20120e20d7da23b
Fields: $module : virtual_center_addon_vs_44421
Message: Failed to deploy the virtual appliance on the following ESX(i) hosts: 172.24.16.23.
--------------------
Error code: 32790
Module: 224
LineInfo: a20120e20d7da375
Fields: $module : virtual_center_addon_vs_44421
Message: Failed to initialize Agent for VMware 'AcronisESXAppliance-18'.
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Error code: 32769
Module: 251
LineInfo: ec4493fb06798be8
Fields: $module : mms_bundle_glx_pic_44421
Message: Failed to apply Agent for VMware control configuration.
--------------------
Error code: 96
Module: 83
LineInfo: 41aa269c04905ef2
Fields: $module : esx_srv_glx_pic_44421
Message: Failed to connect to the ESX(i) server '172.24.16.23'.
--------------------
Error code: 1
Module: 83
LineInfo: c7610e0a857bee30
Fields: $module : esx_srv_glx_pic_44421
Message: Failed to connect to the ESX(i) server 'https://172.24.16.23/sdk'.
--------------------
Error code: 202
Module: 83
LineInfo: c7610e0a857bee32
Fields: error : 28, $module : esx_srv_glx_pic_44421
Message: SOAP 1.1 fault: SOAP-ENV:Client[no subcode]
"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:ns1"
Detail: connect failed in tcp_connect()
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Hi,
The problem is that after deployment and power on, the appliance couldn't get connected to specified vCenter IP address. This typically means that network configuration in appliance was set incorrectly or that it was connected to wrong virtual network. Make sure that you provide proper IP settings for the appliance when configuring its deployment. For troubleshooting you can deploy appliance directly from .ovf template (see http://www.acronis.com/en-eu/support/documentation/AcronisBackup_11.7/#14490.html ) and check networking issues after it is deployed from vSphere client: open the console of the appliance and check the network settings.
Thank you.