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32 E-Mails for every Notification

Thread needs solution

Hi,

we're using Acronis Backup 12 only since last week, and I have a problem I haven't found a solution yet.

Every E-Mail-Notification (failed backup, backup successfull...) is send 32 times - so instead of getting 28 Mails for one complete backup-run on all 28 covered machines, I get ~900 Mails - even the Test-Mail, 32 identical copys within 2-3 minutes.

Anyone got an idea, what that might be?

Backup Management Server: V.12.0.3622

Backup Management Console: V.12.0.6081

Thank you!

Tobias

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Posts: 22
Comments: 3800

Hi Tobias,

There are no such known issues recorded in our bug tracking system so the issue is likely to be related to particular setup in your environment (may be related to particular SMTP server used or to inconsistencies in Acronis Management Server database). It makes sense to contact our support team for further investigation of what goes wrong.

Thank you.