Configuration of users for demo version

Hi Tomas,

For authentication Acronis Backup generally relies on Active Directory or local Windows/Linux authentication and there is practically no need to create additional user accounts - you can use existing ones. This authentication is required when you deploy backup agents (Devices->"Add" button) to other machines - you will be prompted for an account with local administrator privileges on the target machine. After the agent is installed and connected to the backup server (Acronis Management Server) there is no need to authenticate additionally - you should see the machine with the agent in devices list automatically and it will be possible to perform backup/restore operations with it.

The user who logs into Acronis Backup 12 web console must be present in "Acronis Centralized Admins" group which is created on the backup server machine (where Acronis Management Server component is installed).

Thank you.

Hi Vasily, thanks for your answer.

Then, if I understand it, what I need is that my computer has to be joined to the local domain in my office, and with a server with Active Directory activated, and then use the credentials of Active Directory to enter in my session.

Is this what you said?

Thanks anyway

Hi Tomas,

Your computer, which I assume has Acronis Backup 12 installed initially (Acronis Management Server component), doesn't have to be joined to domain. When you log into web console interface you are prompted for credentials of the machine where Acronis Backup 12 is installed, which is your computer in this case, so you can use local administrator credentials to log in. The other remote computers (from your office) can be connected to Acronis Management Server via installing Acronis Backup 12 Agent onto them - this can be done either locally (simply run the main installation package) or remotely via web console interface (Devices->Add).

Thank you.

It's ok, I did it, and it works now.

The problem was that my account does not had a password to enter (I'm in my first week in this job :) )

But now I have another problem, I don't know if I have to open a new thread.

I want to to a first test copy in order to learn how does it works.

Then, what I' doing is:

- I've added a new device using the Add button

- I'm using the table view

- Using the menu, I choose the Backup button with those options:

  > What to backup: Files/Folders

  > Items to backup/Select files and folders/Local folders

In this point, if I can't choose any folder. It seems that I have to enter the folder name. When I copy the path to the folder I want to backup I receive a message: The specified path does not exists. I've copied the path from the Windows Explorer.

On the other hand, when I try to enter the destination folder, (Where to backup), when I click on the Browse button I get the next message:

Error

Dml::AsyncServer::State::JobPool

Not connected to 'EE...."

Error code 0x00F90004+0x02480032

Any idea? What am I doing wrong?

Thank you in advance for your answers, and have a nice weekend :)

Tomas,

Without screen shots it's hard to guess what went wrong unfortuantely. Please see screen shot attached where I clicked on Backup->choose files folders type->select files to be backed up. If you cannot get to this page, please capture step-by-step screen shots and attach it to this thread - this would help a lot.

At the step where you select "Where to backup", you can simply provide the path to the network share and hit Done (see attached screen shot) - you will be prompted for credentials for this share. Note that the share will be accessed from the machine where you installed Acronis Backup Agent (i.e. from the device you're creating backup plan for), so this share must be accessible from there.

Thank you.

Also it might be a problem with connection between your Acronis Backup server (your computer) and the added protected device. You should check the state of the backup agent under Settings->Agents - it must not be greyed out.