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Customization of notification email's subject/body

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Dear Acronis Team,

former Versions of Acronis Backup allowed to setup the format the subject of email notifications. This was very useful since our monitoring system gathers those mails in order to invoke the appropriate actions. This could be done by parsing the user defined subject fields of the mails sent by Acronis Backup software.

In v12, the subject format and contens cannot be changed by user any longer, which renders the parsing of the email subject quite useless...

In addition, we would like to have the plain text mail body back (with sufficient details), now there is an HTML body with just a very minimun of information.

Are there any plans to bring these features back?

 

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Hi Stefan,

We do have plans to improve the e-mail notifications customization (Internal tracking ID is: ABR-59544). In one of the next updates we will first allow the following variables: [Status][Resource][Plan][Account] and this list will be further expanded. Currently our plan is to have the first improvements ready by the end of this year.

Thank you.

Vasily,

this sounds great. It would be nice if there would be "free" text for the subject where I could use the variable inline so I can arrange and expand the text myself.

Are there any plans concerning the mails body?

 

Stefan

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Posts: 22
Comments: 3800

I've already passed your suggestion about the mails body to responsible program managers, so we'll also consider implementing it. No guarantees yet though, but we'll definitely look into it.

Hello Stefan,

> this sounds great. It would be nice if there would be "free" text for the subject where I could use the variable inline so I can arrange and expand the text myself.

This is exactly what we are planning.

We will also add full email template/body customizations at a later time.

hi

 

Is there any update on when this is coming in? We can't implement 12 without it.

 

We use the subject line to identify each backup to our software, we have over 100 backups reporting back each do so we must be able to do this before we can use version 12

 

Cheers

 

Tom

Hello Tom,

This will be available in Acronis Backup Advanced 12 (whose beta should go live really soon).

We will release an update of Acronis Backup 12 along with the Advanced launch that will include a lot of the functionality that was included in Advanced (for example, emails will now be sent on alerts). One of the improvements will be a fully customizable email subject.