Linux server will not connect to Management Server
I've been looking for a solution, and haven't found one. Here's my problem. I am trying to backup an off-site Linux server to the Management Server.
The Management Server is a fully updated Windows 10 PC. It has the latest version of Acronis Backup 12 installed.
The offsite Linux server is running Red Hat Enterprise Linux ES release 4 (Nahant Update 4) 32-bit and is missing a lot of patches. It has the latest version of Acronis Backup 12 installed.
When I enter the IP address of the management server during the install, I can see it attempting to connect on the management server side.
Eventually it fails out with:
Status:Succeeded with warnings
Start time:Oct 26, 2016, 04:13:37 PM
Finish time:Oct 26, 2016, 04:20:06 PM
Duration:6 min
Machine 'BA089FCF-B993-4951-9E42-FEF144021240' is not appeared within 360 seconds
Status:Error
Start time:Oct 26, 2016, 04:14:05 PM
Finish time:Oct 26, 2016, 04:20:06 PM
Duration:6 min
Machine 'BA089FCF-B993-4951-9E42-FEF144021240' is not appeared within 360 seconds
Additional info:
------------------------
Error code: 11
Module: 131
LineInfo: 0x808BD79B98AFEEDA
Fields: {"$module":"abr_ams_vsa64_3622"}
Message: Machine 'BA089FCF-B993-4951-9E42-FEF144021240' is not appeared within 360 seconds
and
Additional info:
------------------------
Error code: 61
Module: 309
LineInfo: 0x4A8728DC8A1C9534
Fields: {"$module":"management_server_vsa64_3622"}
Message: Command 'Adding machine 'IPADDRESS' to the management server' has failed.
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819595
Fields: {"CommandID":"E2979CD9-1F40-48DF-8954-32A4DD87F3D1","$module":"abr_ams_vsa64_3622"}
Message: TOL: Failed to execute the command. Adding machine 'IPADDRESS' to the management server
------------------------
Error code: 11
Module: 131
LineInfo: 0x808BD79B98AFEEDA
Fields: {"$module":"abr_ams_vsa64_3622"}
Message: Machine 'BA089FCF-B993-4951-9E42-FEF144021240' is not appeared within 360 seconds
I've tried to use the Acronis Backup launcher in the Applications -> System Tools menu on the server, but nothing happens when I click it. If I could do a local backup of the Linux machine, that would be great too.
Ideas?
Thanks,
James

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