Problem when attempting to connect to Exchange Server.

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 8
Comments: 25

Hello, when attempting to connect to my Microsoft Exchange Server under "Devices" I am presented with a box asking to specify credentials. I enter the domain\username of the account that has full access but after a few seconds I am presented with another box stating

 

"The Credential of the Exchange Server `MSExchangeLocalCredentials` are incorrect.

I have followed all the guides I have found with regards to which groups the account needs to be a member of and other user settings on the server use SECPOL but still no luck. I have also created a mailbox for the backup account on the exchange server, setup as a normal user.

I have 27 days left on my trial so would like to test an exchange server backup before it expires. All other backups (Full data, differential, and image) work perfectly, I can also take a full image of the Exchange server with no problems.

Thanks in advance!

Sat, 09/17/2016 - 18:09
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 8
Comments: 25

Little bump as it seems the support people have passed this one by, my trial is slowly running out so would like to resolve ASAP. 

 

THanks.

Tue, 09/20/2016 - 13:35
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 20

Hello Mark,

Your request was processed by us through your partner Ranjina Vazhayil.

Shortly you will receive a detailed answer via email.

Thank you

Tue, 09/20/2016 - 16:32
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 8
Comments: 25

Still waiting! Symantec support was far quicker/more verbose than this.. 24 days left on trial and still no exchange backup. :(

Thu, 09/22/2016 - 07:35
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 8
Comments: 25

OK, I've added a snip of the error message.. Incredibly I have googled the phrase  "MSExchangeLocalCredentials"  and the only result it returns is this forum post.

Attachment Size
393845-133675.jpg 22.08 KB
Thu, 09/22/2016 - 10:00
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 20

Hello Mark,

Please contact support directly since issue you experience require close attention.

Provide system information report (http://dl.acronis.com/u/systeminfo.exe) from subjected machine in you submission email

Thank you

Thu, 09/22/2016 - 10:40