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Slow loading backup

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Hello

 

we have 

Service de console Web: v.12.0.2624

Serveur de gestion des sauvegardes: v.12.0.3689

Console de gestion des sauvegardes: v.12.0.6098

 

So, firts, infrastruture is like that

 

1 serveur console + backup server, and 5 other backup server. each of them are connected to console.

Each server is on 1 remote site, it backup on local nas on remote site/

 

so, when you try to load backup, it's very very very long, maybe 30min to navigate on backup from console.

Do you know why ?

 

tks advance

 

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Posts: 22
Comments: 3800

Hi,

The backups browsing is always performed by one of the backup Agents (i.e. not by the management server) and it is configured when you go to "Backups" tab in web console and try to browse the backup location. See attached screen shot. What happens in your case most likely that you're browsing a backup location in at one site via Agent installed in another site which causes the slowness.

Thank you.

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