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Acronis 12.5 build 7641 Agent cannot be registered

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Hi,

On a Linux Server with Redhat 6.3 we are not able to Register the Agent to the Mgmt Server. On all other Redhat 6.5 Linux Version we have no Problem and the upgrade of the Agent to 12.5 is possile without any Problem.

 

In the /var/log/messages the following error message is shown:

 

Aug 28 16:27:05 sf-cnms Acronis Backup and Recovery[20954]: Error 0x26a000d: Cannot prepare environment fo
r security initialization. | trace level: error | line: 0x43041b323c11132c | file: k:/7641/enterprise/comm
on/security/core/impl/lx_srv_setup.cpp:327 | function: SetupLinuxServerEnvironment | $module: security_cor
e_lxa64_7641 | | error 0x26a0011: Cannot resolve posix group gid by name 'acronis'. | line: 0x43041b323c11
12fc | file: k:/7641/enterprise/common/security/core/impl/lx_srv_setup.cpp:279 | function: PrepareLinuxEnv
ironment | $module: security_core_lxa64_7641 | | error 0xfff1: Connection refused | line: 0xe5bc8193631d5e
23 | file: k:/7641/enterprise/common/security/core/impl/posix_utils.cpp:221 | function: ResolveGroupGidByN
ame | code: 0x6f | $module: security_core_lxa64_7641
 

0 Users found this helpful

Hello Michael,

You say " and the upgrade of the Agent to 12.5 is possile without any Problem. " -- does this mean that this particular agent had trouble updating? Could you clarify what happened if yes.

Also, is the mms service running (/etc/init.d/acronis_mms status) ?

Finally, do you have a group on this machine with more than 1024 members?

Thank you!

In reply to by truwrikodrorow…

Hello Igor,

 

All the Systems with Redhat 6.5 are working with the automatic update of the Agent to 12.5. Then we would like to upgrade the Agent on a Redhat 6.3 operating System. This Fails. And the only error message is shown in /var/log/messages as already posted. The mms and the arsm process could not be started and the installer Abort with the message that the System cannot be registered.

There is no Special Group in the ams and we only talk about 30 Systems at all.

 

br

Michael

 

 

Hi,

I found another strange behavior on the System.

The snapapi26 module is not loaded. Could this be the reason why the Agent could not be installed correctly?

 

On a System wich is working the snapapi module is loaded:

[root@hg-rpm ~]# lsmod | grep snapapi

snapapi26 40592 3

[root@hg-rpm ~]#

 

On the non working System i cannot see that the snapapi module is loaded:

 

[root@sf-cnms ~]# lsmod | grep snapapi

[root@sf-cnms ~]#

 

But the module is built into the kernel:

 

[root@sf-cnms ~]# uname -a

Linux sf-cnms.oss2.gsmr.mav.hu 2.6.32-642.6.2.el6.x86_64 #1 SMP Mon Oct 24 10:22:33 EDT 2016 x86_64 x86_64 x86_64 GNU/Linux

 

[root@sf-cnms ~]# dkms build -m snapapi26 -v 0.7.101 --config config-2.6.32-642.6.2.el6 --arch x86_64 Module snapapi26/0.7.101 already built for kernel 2.6.32-642.6.2.el6.x86_64/4

 

Could you help on this Topic?

 

br

Michael

 

Hi,

I found again some error Messages related to the Acronis Agent Installation.

under /var/log/ there exists a log file which is called trueimage-Setup.log. I don't know why this log is here because we are not using trueimage there. On all other Linux machines on which the Agent works we don't see this. I post here the whole relevant log session and the prechecks seems all to be ok.

2017-08-29T16:53:25+0200 AcronisBackup_12.5_64-bit.x86_64 Start.
2017-08-29T16:53:25+0200:
Start 12.5.7641

2017-08-29T16:53:26+0200:Default text converter created OK.
2017-08-29T16:53:26+0200:Unattended install mode.
2017-08-29T16:53:56+0200:rhel6 system detected, flags = 1024
2017-08-29T16:53:57+0200:This installer product version: AB_ADVANCED 12.5.7641
2017-08-29T16:53:57+0200:
Start 12.5.7641

2017-08-29T16:53:57+0200:Default text converter created OK.
2017-08-29T16:53:57+0200:Already installed product version: AB_ADVANCED 12.5.7641
2017-08-29T16:53:57+0200:Already installed packages: <AcronisAgentLinux BackupAndRecoveryAgent dkms snapapi26_modules >
2017-08-29T16:53:57+0200:EULA text Unicode signature (BOM) unrecognized. To DEV: Normally UTF-8 or UTF-16 LE would be OK.

2017-08-29T16:53:57+0200:EULA text extraction from resources finished with error.
2017-08-29T16:53:57+0200:check_kernel_version finished OK.
2017-08-29T16:53:57+0200:prepare_transaction finished OK.
2017-08-29T16:53:57+0200:Dependencies check finished OK.
2017-08-29T16:53:57+0200:GetAmsPort(10.82.231.148) = 9877
2017-08-29T16:53:57+0200:GetAmsHost(10.82.231.148) = http://10.82.231.148
2017-08-29T16:53:57+0200:Checking AMS credentials for <10.82.231.148> login:<Administrator> password:<********>
2017-08-29T16:53:57+0200:Reply code: 200
Body:

{
   "access_token" : "eyJhbGciOiJSUzI1NiIsImtpZCI6Ijk3MGIwODFiOGFlYWVjZjE5MGYyMzZhMDI4ODM4NjQxNGI5NDA4NGEifQ.eyJhdWQiOiJlMWRkMWM3NC04Y2M5LTExZTctOTEwMC01MjU0MDA1MmU3NjgiLCJleHAiOjE1MDQxMDQ4MzYsImlhdCI6MTUwNDAxODQzNiwiaXNzIjoiaHR0cDovLzEyNy4wLjAuMTozMDY3OCIsInN1YiI6IlMtMS01LTIxLTEzOTU1MDk0OTgtMzUyODYxMzA1NC0zNTU0MjgxODcxLTUwMCIsInNjb3BlIjpbeyJ0aWQiOiIwMDAwMDAwMC0wMDAwLTAwMDAtMDAwMC0wMDAwMDAwMDAwMDAiLCJyb2xlIjoiY29tcGFueV9hZG1pbiJ9XX0.FErse4D2rq9MNz0X2HRby9D4nZ9lXT1fPXi2rddzhVkezliP3ui65h4HI17h3fYuXEcMeqgPwnHuOUOsGiEYpVV-GeEzLYQWAzlHz_BvxLH80Oc3A5-c9h9Wa2WTwqHeQ1dZKcq5zNZrr7sQBYqRqmoOAmRW-PlJA19j5U9D4LEXmHFExr1YlGjVN3SqR-VY68pxz86Ecf-Ruj9naA07UBAfdWxUIVEzuWbUzpmUILLj6Qs3lsQ9xKQkB8XEFSjd7z-PuvkaLSz4F41BlKC-UD7ZYDGQuaOthlNUFtZsr4XyGM_oxZL1ey1x0UEtb1qjzF1v5jlrsmeICQQwVXndqw",
   "expires_in" : 86399,
   "id_token" : "eyJhbGciOiJSUzI1NiIsImtpZCI6Ijk3MGIwODFiOGFlYWVjZjE5MGYyMzZhMDI4ODM4NjQxNGI5NDA4NGEifQ.eyJpc3MiOiJodHRwOi8vMTI3LjAuMC4xOjMwNjc4Iiwic3ViIjoiUy0xLTUtMjEtMTM5NTUwOTQ5OC0zNTI4NjEzMDU0LTM1NTQyODE4NzEtNTAwIiwiYXVkIjoiZTFkZDFjNzQtOGNjOS0xMWU3LTkxMDAtNTI1NDAwNTJlNzY4IiwiZXhwIjoxNTA0MTA0ODM2LCJpYXQiOjE1MDQwMTg0MzYsInVpZCI6IlMtMS01LTIxLTEzOTU1MDk0OTgtMzUyODYxMzA1NC0zNTU0MjgxODcxLTUwMCJ9.sJfGfKHVdjOJOG836sJJU7pYXm1DElhePDbBhIyALOXvu7TELVpUZmC_TdeG3BtwFVLGCjKHW1rNxWnwXUBp-Hbq96MtcDnWH3eTLblLlf-6F2l3l0xL9WAz4HnzIQ9lPqMmeOXAP_m3Bz42HZOce8V9bPpeqbJhAmnpDuRqq2xe-FOhVEPy9wwzDLmX04gOMq5xbMIG2MDEeiK5TXURiBv4_Q3sayh3dBqAzETgk0ESWb8GHe4l0GFci-PYAtOrgenpTj9qU_0BF7AnQe5GRglsBD-8UXgRfGn63QtSWstCxkRGDLBDLFN11OCtSa3hgQvRUpJOlEg7s5W2X0YPEA",
   "token_type" : "bearer"
}

2017-08-29T16:53:57+0200:Checking AMS connection for <10.82.231.148>
2017-08-29T16:53:57+0200:Reply code: 200
Body:

2017-08-29T16:53:57+0200:Enumerating AMS tenants
2017-08-29T16:53:57+0200:Reply code: 200
Body:

{
   "_href" : "/api/account_server/users/self/access_policies",
   "items" :
   [

      {
         "id" : "",
         "issuer_id" : "",
         "role_id" : "company_admin",
         "tenant_id" : "00000000-0000-0000-0000-000000000000",
         "trustee_id" : "",
         "trustee_type" : ""
      }
   ]
}

2017-08-29T16:53:57+0200:Found AMS tenant <Organization:00000000-0000-0000-0000-000000000000>
2017-08-29T16:53:57+0200:Reply code: 200
Body:

{
   "_href" : "/api/account_server/tenants/00000000-0000-0000-0000-000000000000/children",
   "items" : []
}

2017-08-29T16:53:57+0200:cp_tisetup finished OK.
2017-08-29T16:53:57+0200:Launched '/etc/init.d/acronis_rsm stop > /dev/null 2>&1', exit status 0
2017-08-29T16:53:57+0200:Launched '/etc/init.d/acronis_mms stop > /dev/null 2>&1', exit status 0
2017-08-29T16:53:58+0200:Launched '/etc/init.d/acronis_agent stop > /dev/null 2>&1', exit status 0
2017-08-29T16:53:58+0200:Services stopped.
2017-08-29T16:53:58+0200:Starting install transaction.
2017-08-29T16:53:58+0200:Running 'rpm -U --percent --force   --nopostun /var/tmp/RPMS.5TWrSg/dkms-2.2.0.3-99.noarch.rpm ':
2017-08-29T16:53:59+0200:finished with exit code 0
2017-08-29T16:53:59+0200:Running 'rpm -U --percent --force   --nopostun /var/tmp/RPMS.5TWrSg/snapapi26_modules-0.7.101-1.noarch.rpm ':
2017-08-29T16:53:59+0200:finished with exit code 0
2017-08-29T16:53:59+0200:Running 'rpm -U --percent --force   --nopostun /var/tmp/RPMS.5TWrSg/AcronisAgentLinux-12.5.7641-1.x86_64.rpm ':
2017-08-29T16:54:00+0200:finished with exit code 0
2017-08-29T16:54:00+0200:Running 'rpm -e trueimage':
error: package trueimage is not installed
2017-08-29T16:54:00+0200:finished with exit code 256
2017-08-29T16:54:00+0200:Running 'rpm -U --percent --force   --nopostun /var/tmp/RPMS.5TWrSg/BackupAndRecoveryAgent-12.5.7641-1.x86_64.rpm ':
2017-08-29T16:54:06+0200:finished with exit code 0
2017-08-29T16:54:06+0200:Install transaction finished OK.
2017-08-29T16:54:06+0200:Launching '/usr/sbin/dkms install -m snapapi26 -v 0.7.101  2>&1'.
2017-08-29T16:54:06+0200:Module snapapi26/0.7.101 already installed on kernel 2.6.32-642.6.2.el6.x86_64/x86_64

2017-08-29T16:54:07+0200:Launched 'depmod -a', exit status 0
2017-08-29T16:54:07+0200:Launched 'modprobe -n snapapi26 > /dev/null 2>&1', exit status 0
2017-08-29T16:54:07+0200:Executing upgrade tool
2017-08-29T16:54:07+0200:Action scheduling reported
2017-08-29T16:54:07+0200:Action scheduling reported
2017-08-29T16:54:07+0200:Action scheduling reported
2017-08-29T16:54:07+0200:Action scheduling skipped
2017-08-29T16:54:07+0200:Action in interest reported
2017-08-29T16:54:07+0200:Upgrade MMS dml-database from ABR11 format
2017-08-29T16:54:07+0200:Action message reported
2017-08-29T16:54:07+0200:Actual dml-connection-string: 'sqlite-v2:///var/lib/Acronis/BackupAndRecovery/MMSData/DML/F4CEEE47-042C-4828-95A0-DE44EC267A28.db3'.
2017-08-29T16:54:07+0200:Action message reported
2017-08-29T16:54:07+0200:Nothing to do - file '/var/lib/Acronis/BackupAndRecovery/MMSData/DML/F4CEEE47-042C-4828-95A0-DE44EC267A28.db3' doesn't exist.
2017-08-29T16:54:07+0200:Action out of interest reported
2017-08-29T16:54:07+0200:Action in interest reported
2017-08-29T16:54:07+0200:Schedule service mode
2017-08-29T16:54:07+0200:Action out of interest reported
2017-08-29T16:54:07+0200:Action completion reported
2017-08-29T16:54:07+0200:Upgrade actions successfully executed
2017-08-29T16:54:07+0200:Executing upgrade tool
2017-08-29T16:54:08+0200:Action scheduling reported
2017-08-29T16:54:08+0200:Action in interest reported
2017-08-29T16:54:08+0200:RSM database upgrade
2017-08-29T16:54:08+0200:Action message reported
2017-08-29T16:54:08+0200:Original dml-connection-string: 'sqlite-v2:///var/lib/Acronis/BackupAndRecovery/ARSM/Database/arsm.sqlite'.
2017-08-29T16:54:08+0200:Action message reported
2017-08-29T16:54:08+0200:Upgrading RSM database sqlite-v2:///var/lib/Acronis/BackupAndRecovery/ARSM/Database/arsm.sqlite...
2017-08-29T16:54:08+0200:Action message reported
2017-08-29T16:54:08+0200:Already upgraded.
2017-08-29T16:54:08+0200:Action out of interest reported
2017-08-29T16:54:08+0200:Action completion reported
2017-08-29T16:54:08+0200:Upgrade actions successfully executed
2017-08-29T16:54:08+0200:Launched '/etc/init.d/acronis_rsm start > /dev/null 2>&1', exit status 0
2017-08-29T16:54:10+0200:Launched '/etc/init.d/acronis_rsm status > /dev/null 2>&1', exit status 256
2017-08-29T16:54:10+0200:- failed to start service 'acronis_rsm'.

2017-08-29T16:54:10+0200:Launched '/etc/init.d/acronis_mms start > /dev/null 2>&1', exit status 0
2017-08-29T16:54:12+0200:Launched '/etc/init.d/acronis_mms status > /dev/null 2>&1', exit status 256
2017-08-29T16:54:12+0200:- failed to start service 'acronis_mms'.

 

2017-08-29T16:54:12+0200:Launched '/etc/init.d/acronis_agent start > /dev/null 2>&1', exit status 0
2017-08-29T16:54:14+0200:Launched '/etc/init.d/acronis_agent status > /dev/null 2>&1', exit status 0
2017-08-29T16:54:14+0200:mms registration
2017-08-29T16:54:14+0200:Register MMS
2017-08-29T16:54:14+0200:Try to run command: /usr/lib/Acronis/RegisterAgentTool/RegisterAgent -o register -a 10.82.231.148 -t on-premise -s mms
2017-08-29T16:54:14+0200:ret: 2
 Output Error 0x2470001: HTTP transfer error
| line: 0xcbd0886296318918
| file: k:/7641/enterprise/common/http/curl_transport.cpp:355
| function: PerformRequest
| requestType: POST
| uri: http://localhost/api/mms/registration
| port: 0xa8e2
| curlResult: 0x7
| $module: register_agent_lxa64_7641
|
| error 0x2260007: couldn't connect to host at localhost:43234
| line: 0xcbd0886296318917
| file: k:/7641/enterprise/common/http/curl_transport.cpp:354
| function: PerformRequest
| $module: register_agent_lxa64_7641

2017-08-29T16:54:24+0200:ret: 2
 Output Error 0x2470001: HTTP transfer error
| line: 0xcbd0886296318918
| file: k:/7641/enterprise/common/http/curl_transport.cpp:355
| function: PerformRequest
| requestType: POST
| uri: http://localhost/api/mms/registration
| port: 0xa8e2
| curlResult: 0x7
| $module: register_agent_lxa64_7641
|
| error 0x2260007: couldn't connect to host at localhost:43234
| line: 0xcbd0886296318917
| file: k:/7641/enterprise/common/http/curl_transport.cpp:354
| function: PerformRequest
| $module: register_agent_lxa64_7641

2017-08-29T16:54:34+0200:ret: 2
 Output Error 0x2470001: HTTP transfer error
| line: 0xcbd0886296318918
| file: k:/7641/enterprise/common/http/curl_transport.cpp:355
| function: PerformRequest
| requestType: POST
| uri: http://localhost/api/mms/registration
| port: 0xa8e2
| curlResult: 0x7
| $module: register_agent_lxa64_7641
|
| error 0x2260007: couldn't connect to host at localhost:43234
| line: 0xcbd0886296318917
| file: k:/7641/enterprise/common/http/curl_transport.cpp:354
| function: PerformRequest
| $module: register_agent_lxa64_7641

2017-08-29T16:54:44+0200:ret: 2
 Output Error 0x2470001: HTTP transfer error
| line: 0xcbd0886296318918
| file: k:/7641/enterprise/common/http/curl_transport.cpp:355
| function: PerformRequest
| requestType: POST
| uri: http://localhost/api/mms/registration
| port: 0xa8e2
| curlResult: 0x7
| $module: register_agent_lxa64_7641
|
| error 0x2260007: couldn't connect to host at localhost:43234
| line: 0xcbd0886296318917
| file: k:/7641/enterprise/common/http/curl_transport.cpp:354
| function: PerformRequest
| $module: register_agent_lxa64_7641

2017-08-29T16:54:54+0200:ret: 2
 Output Error 0x2470001: HTTP transfer error
| line: 0xcbd0886296318918
| file: k:/7641/enterprise/common/http/curl_transport.cpp:355
| function: PerformRequest
| requestType: POST
| uri: http://localhost/api/mms/registration
| port: 0xa8e2
| curlResult: 0x7
| $module: register_agent_lxa64_7641
|
| error 0x2260007: couldn't connect to host at localhost:43234
| line: 0xcbd0886296318917
| file: k:/7641/enterprise/common/http/curl_transport.cpp:354
| function: PerformRequest
| $module: register_agent_lxa64_7641

2017-08-29T16:55:04+0200:ret: 2
 Output Error 0x2470001: HTTP transfer error
| line: 0xcbd0886296318918
| file: k:/7641/enterprise/common/http/curl_transport.cpp:355
| function: PerformRequest
| requestType: POST
| uri: http://localhost/api/mms/registration
| port: 0xa8e2
| curlResult: 0x7
| $module: register_agent_lxa64_7641
|
| error 0x2260007: couldn't connect to host at localhost:43234
| line: 0xcbd0886296318917
| file: k:/7641/enterprise/common/http/curl_transport.cpp:354
| function: PerformRequest
| $module: register_agent_lxa64_7641

2017-08-29T16:55:14+0200:ret: 2
 Output Error 0x2470001: HTTP transfer error
| line: 0xcbd0886296318918
| file: k:/7641/enterprise/common/http/curl_transport.cpp:355
| function: PerformRequest
| requestType: POST
| uri: http://localhost/api/mms/registration
| port: 0xa8e2
| curlResult: 0x7
| $module: register_agent_lxa64_7641
|
| error 0x2260007: couldn't connect to host at localhost:43234
| line: 0xcbd0886296318917
| file: k:/7641/enterprise/common/http/curl_transport.cpp:354
| function: PerformRequest
| $module: register_agent_lxa64_7641

2017-08-29T16:55:24+0200:ret: 2
 Output Error 0x2470001: HTTP transfer error
| line: 0xcbd0886296318918
| file: k:/7641/enterprise/common/http/curl_transport.cpp:355
| function: PerformRequest
| requestType: POST
| uri: http://localhost/api/mms/registration
| port: 0xa8e2
| curlResult: 0x7
| $module: register_agent_lxa64_7641
|
| error 0x2260007: couldn't connect to host at localhost:43234
| line: 0xcbd0886296318917
| file: k:/7641/enterprise/common/http/curl_transport.cpp:354
| function: PerformRequest
| $module: register_agent_lxa64_7641

2017-08-29T16:55:34+0200:ret: 2
 Output Error 0x2470001: HTTP transfer error
| line: 0xcbd0886296318918
| file: k:/7641/enterprise/common/http/curl_transport.cpp:355
| function: PerformRequest
| requestType: POST
| uri: http://localhost/api/mms/registration
| port: 0xa8e2
| curlResult: 0x7
| $module: register_agent_lxa64_7641
|
| error 0x2260007: couldn't connect to host at localhost:43234
| line: 0xcbd0886296318917
| file: k:/7641/enterprise/common/http/curl_transport.cpp:354
| function: PerformRequest
| $module: register_agent_lxa64_7641

2017-08-29T16:55:44+0200:ret: 2
 Output Error 0x2470001: HTTP transfer error
| line: 0xcbd0886296318918
| file: k:/7641/enterprise/common/http/curl_transport.cpp:355
| function: PerformRequest
| requestType: POST
| uri: http://localhost/api/mms/registration
| port: 0xa8e2
| curlResult: 0x7
| $module: register_agent_lxa64_7641
|
| error 0x2260007: couldn't connect to host at localhost:43234
| line: 0xcbd0886296318917
| file: k:/7641/enterprise/common/http/curl_transport.cpp:354
| function: PerformRequest
| $module: register_agent_lxa64_7641

2017-08-29T16:55:54+0200:ret: 2
 Output Error 0x2470001: HTTP transfer error
| line: 0xcbd0886296318918
| file: k:/7641/enterprise/common/http/curl_transport.cpp:355
| function: PerformRequest
| requestType: POST
| uri: http://localhost/api/mms/registration
| port: 0xa8e2
| curlResult: 0x7
| $module: register_agent_lxa64_7641
|
| error 0x2260007: couldn't connect to host at localhost:43234
| line: 0xcbd0886296318917
| file: k:/7641/enterprise/common/http/curl_transport.cpp:354
| function: PerformRequest
| $module: register_agent_lxa64_7641

2017-08-29T16:56:04+0200:ret: 2
 Output Error 0x2470001: HTTP transfer error
| line: 0xcbd0886296318918
| file: k:/7641/enterprise/common/http/curl_transport.cpp:355
| function: PerformRequest
| requestType: POST
| uri: http://localhost/api/mms/registration
| port: 0xa8e2
| curlResult: 0x7
| $module: register_agent_lxa64_7641
|
| error 0x2260007: couldn't connect to host at localhost:43234
| line: 0xcbd0886296318917
| file: k:/7641/enterprise/common/http/curl_transport.cpp:354
| function: PerformRequest
| $module: register_agent_lxa64_7641

2017-08-29T16:56:14+0200:ret: 2
 Output Error 0x2470001: HTTP transfer error
| line: 0xcbd0886296318918
| file: k:/7641/enterprise/common/http/curl_transport.cpp:355
| function: PerformRequest
| requestType: POST
| uri: http://localhost/api/mms/registration
| port: 0xa8e2
| curlResult: 0x7
| $module: register_agent_lxa64_7641
|
| error 0x2260007: couldn't connect to host at localhost:43234
| line: 0xcbd0886296318917
| file: k:/7641/enterprise/common/http/curl_transport.cpp:354
| function: PerformRequest
| $module: register_agent_lxa64_7641

2017-08-29T16:56:24+0200:ret: 2
 Output Error 0x2470001: HTTP transfer error
| line: 0xcbd0886296318918
| file: k:/7641/enterprise/common/http/curl_transport.cpp:355
| function: PerformRequest
| requestType: POST
| uri: http://localhost/api/mms/registration
| port: 0xa8e2
| curlResult: 0x7
| $module: register_agent_lxa64_7641
|
| error 0x2260007: couldn't connect to host at localhost:43234
| line: 0xcbd0886296318917
| file: k:/7641/enterprise/common/http/curl_transport.cpp:354
| function: PerformRequest
| $module: register_agent_lxa64_7641

2017-08-29T16:56:34+0200:ret: 2
 Output Error 0x2470001: HTTP transfer error
| line: 0xcbd0886296318918
| file: k:/7641/enterprise/common/http/curl_transport.cpp:355
| function: PerformRequest
| requestType: POST
| uri: http://localhost/api/mms/registration
| port: 0xa8e2
| curlResult: 0x7
| $module: register_agent_lxa64_7641
|
| error 0x2260007: couldn't connect to host at localhost:43234
| line: 0xcbd0886296318917
| file: k:/7641/enterprise/common/http/curl_transport.cpp:354
| function: PerformRequest
| $module: register_agent_lxa64_7641

2017-08-29T16:56:44+0200:ret: 2
 Output Error 0x2470001: HTTP transfer error
| line: 0xcbd0886296318918
| file: k:/7641/enterprise/common/http/curl_transport.cpp:355
| function: PerformRequest
| requestType: POST
| uri: http://localhost/api/mms/registration
| port: 0xa8e2
| curlResult: 0x7
| $module: register_agent_lxa64_7641
|
| error 0x2260007: couldn't connect to host at localhost:43234
| line: 0xcbd0886296318917
| file: k:/7641/enterprise/common/http/curl_transport.cpp:354
| function: PerformRequest
| $module: register_agent_lxa64_7641

2017-08-29T16:56:54+0200:register_helper failed
2017-08-29T16:56:54+0200:Current language en, skipping gui_config
[root@sf-cnms log]#

Hi,

 

We found the solution for this. The installer conflict with a not running sssd process . in the nsswitch.conf there are entry for sss and we remove this lines. then the Client installer runs without a problem