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Acronis 12730 after upgrade problems

Thread needs solution
Beginner
Posts: 5
Comments: 12

Finally I've upgraded to 12730. System "said" it was successful, but it's an Armageddon.

After upgrade:
1.    I cannot see my backup plans in „Plans” menu, there is nothing (file 20190329_no_backup_plans.png), but I can see list of them on dashboard (file 20190329_backup_plans_on_dashboard.png)
2.    I cannot create a new backup plan (file 20190329_cannot_create_new_backup_plan.png)
3.    B2D plans work but B2D2T and B2T no, tape device seems to be OK (20190329_B2D_works_but_B2T_and_B2D2T_no.png, 20190329_tape_device_seems_to_work_fine.png)
4.    When I click show backups (on tape) nothing happenes (20190329_when_i_click_show_backups_nothing_happens.png) 

 

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Paweł Burkhard
 

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Posts: 0
Comments: 2016

Hello Pawel,

we regret to know that you've experienced these issues on the Management Server after updating to build #12730. We recommend that you collect Acronis System Report from the machine with Management Server and share it with Acronis Support Team so that they could investigate and fix the reported peculiarities.

Beginner
Posts: 5
Comments: 12

OK, thanks

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Paweł Burkhard