Acronis Backup 12.5 Advanced : Actity Failed: Deleting machine running from backup

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1

 

I installed Acronis 12.5 on Windows 2016 host,with 2 VMs.

Every hour Acronis sends me an email: 

Activity Failed: Deleting machine running from backup (hostname)

Details:

Cannot perform this operation with virtual machine 'test-srvgest' twice.

Date and time

Jan 04, 2018, 14:55:30

Code

0x01350016+0x01350016+0x01950008+0x01950008+0x01950058

Module

309

Message

TOL: Failed to execute the command. Deleting machine running from backup

Additional info:

------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Fields: {"$module":"mms_vsa64_8610","CommandID":"00861C9B-A3D7-4FE0-8FBD-31D1F754E17D"}
Message: TOL: Failed to execute the command. Deleting machine running from backup
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Fields: {"$module":"run_vm_from_image_vsa64_8610","CommandID":"00861C9B-A3D7-4FE0-8FBD-31D1F754E17D"}
Message: TOL: Failed to execute the command. Deleting machine running from backup
------------------------
Error code: 8
Module: 405
LineInfo: 0xB3078A5853A701D9
Fields: {"$module":"run_vm_from_image_vsa64_8610"}
Message: Failed to unpublish virtual machine '2AEAB413-D263-4CE4-8E14-44FB08FD2E08'.
------------------------
Error code: 8
Module: 405
LineInfo: 0x819984CC28268FC4
Fields: {"$module":"run_vm_from_image_vsa64_8610"}
Message: Failed to unpublish virtual machine '2AEAB413-D263-4CE4-8E14-44FB08FD2E08'.
------------------------
Error code: 88
Module: 405
LineInfo: 0x819984CC28268F95
Fields: {"$module":"run_vm_from_image_vsa64_8610"}
Message: Cannot perform this operation with virtual machine 'test-srvgest' twice.

 

 

I can not find any active plan, and the old virtual machine "test-srvgest" has been deleted.

Can anyone help me?

Thank you

Paolo

Attachment Size
error_acronis.JPG 64.32 KB
Thu, 01/04/2018 - 14:45
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 1

Have the same exact problem. Thank you for posting! Looking forward to an expeditious reply that includes the solution to this annoying issue..

 

Fri, 01/05/2018 - 09:15
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1 
After several attempts with technical support.
The only solution that worked was to completely remove the Acronis suite, reboot, 
delete the Acronis directories, and reinstall everything.

 

 

Mon, 01/15/2018 - 15:34
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 2

We have the same problem on our installation. Is there any better way than reistalling the suff meanwhile?

Thanks

Wed, 07/11/2018 - 07:22
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 14

Hello Frank,

a new installation of the entire product is not necessary. In this case we are dealing with the known issue that was fixed in Update 3. Please see release notes:

http://dl.managed-protection.com/u/backup/rn/12.5/user/en-US/AcronisBac…

[ABR-163751] In some cases deletion (unmounting) of a virtual machine running from a backup causes the "Cannot perform this operation with virtual machine '[Machine_name]' twice." alerts to appear every hour.

You can update to the latest build. You can find step-by-step instruction in the following knowledge base article: https://kb.acronis.com/node/59131

Fri, 07/20/2018 - 16:21
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.