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Acronis Backup 12.5 - AMS can not remove backup location

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Hi,I encounter some strange behavior.

In AMS I have lot of backup location. It is SMB share mostly and problem was that I cant remove one of them. AMS deleted location  but that location reappears.
What is more strange is that AMS show that there is one backup archive but in share there is no backup archive.
In past location was used for backup. It was removed and all archive from share was deleted not via AMS, manualy from share. 

How to delete backup location forever?

Best,

mmilis

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Posts: 0
Comments: 2016

Hello mmils,

thanks for posting your question on Acronis forums!

Please follow Plans -> Backups and look through the Destination column to find which backup plan continues to use this location. You can Delete this plan if you do not need at anymore.

Hi Maria,

Thanks again for your replay. 

Sorry that is so simple solution and in backup plan or any other plan not use that location. In past yes, it is used but it was changed. I supouse that is some bug where is still in database or something similar. 

I already deleted it, but it reappears after a while.

 

Best,

mmilis

frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 0
Comments: 2016

Hello mmilis.

You will need to open a case with Acronis Support Team and ask the engineers to clean up the database. For diagnostic purposes, please collect Acronis System Report from the machine with AMS right after you delete this backup location and then collect this report again after this location reappears.