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Acronis Backup 12.5 cant push Agent to Windows 10 Creator Update

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Hello,

i can´t add Workstations with Windows 10 Creator Update.

 when i try this i get an error message: cant access to file remote_installation_service.exe because it is used by another process.

uninstalled antivirus, rebooted workstations is not solving the problem.

Workstations with Windows 10 Anniversary seems to be fine.

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Posts: 22
Comments: 3800

Hi,

This is a known issue related to Creators update specifics (internal bug ID: ABR-131403). It is fixed in the upcoming Update 1 for Acronis Backup 12.5 which we plan to publish during the next week (the final date is not yet confirmed).

Thank you.