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Acronis Backup 12.5 doesn't detect all hard drives when choosing what drives to back up

Using Acronis Backup 12.5, when choosing the drives to backup, Acronis detects the "C" and "D" drives but not the "E" and "F" drives. However, when choosing where to back up the image, Acronis detects all 4 drives.  Why doesn't Acronis detect all of the drives when choosing what to back up? 

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Posts: 0
Comments: 82

Carole hello,

and welcome to the Acronis forum!

The issue looks like a technical problem. I could not find any known issues so I would suggest you open a support ticket to have this problem analyzed.

If you have any other questions or suggestions – please let me know.