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Acronis Backup 12.5 failed to add user builtin\administrateurs hyperv to group %server% acronis centralized admins

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Hi,

During the installation of Acronis Backup 12.5, at the end, the software say  "failed to add user builtin\administrateurs hyperv to group %server% acronis centralized admins".

Sans titre 1.jpg

I tryed on an another DC and i's the same result. 

How can i fix this message?

 

regards.

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Posts: 22
Comments: 3800

Hi,

We have tried reproducing similar behavior in our QA lab by installing Agent for Hyper-V onto domain controller machine (including FR Windows locale), but were unable to (installation was successful in all cases), so the issue should be specific to particular environment and should be investigated with help from our support team. Please capture system report from the machine where you tried to perform installation before contacting support: https://kb.acronis.com/content/58301

Thank you.