Acronis Backup 12.5 trying to delete "zombie" over & over again

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 7
Comments: 5

Some time back, I did an 'experiment' backup on a virtual machine. Nothing came of the experiment, so I deleted all traces of it. Or so I thought.

Turns out that Acronis Backup 12.5 thinks the backup is still there, and once an hour it attempts to delete it. And once an hour it fails (see attached).

There is no trace of the backup in the console, so I am at a loss here. What steps can I take to "convince" Acronis Backup 12.5 that to stop trying to kill the zombie?

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Capture.jpg 38.24 KB
Sat, 05/26/2018 - 18:03
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello.

Try the following: on machine with agent run
acropsh -m dmldump -s mms -vs RunVmFromImage::VMResurrection

In the output find a line like
  ('.ID', 'guid', 'B7A68552-D940-4781-B4CD-95F178DA7B2C'),

run attached script (rename it to .py) with that guid as an argument:

delete_resource_resource.py B7A68552-D940-4781-B4CD-95F178DA7B2C

 

Attachment Size
451090-147674.txt 616 bytes
Tue, 05/29/2018 - 07:15
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 7
Comments: 5

Fedor--

My hat is off to you! Thank you for taking the time to construct a solution to my unusual problem.

I had a bit of a scare: after running the phython script, I re-ran the "acropsh" command and saw that the job queue was empty; yet I got the error again some minutes later. When all else fails, reboot. And it seems that the Zombie is gone for good. Knock wood.

Cheers,
Bruce.

Fri, 06/01/2018 - 22:43