Acronis Backup Failed

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Posts: 3
Comments: 3

Acronis Backup 12.5
Red Hat Enterprise Linux 7.3

Hello.

Acronis backup file is saved on network drive using NFS.
The following error was output when backing up.

An error occurred while executing the command.
  Error: 0x1510008
  $module = "acrocmd_lxa64_7970"
  PrintPerformingResult : k:/14/enterprise/command_line/engine/impl/engine.cpp(65)
PeerDisconnected
  Error: 0x30002
  $module = "asyncipc_lxa64_7870"
  OnEvent : k:/14/enterprise/common/async_ipc/async/io_base_libevent.cpp(1157)

Also, at this timing, acronis process was killed, but is there anything related?

 [/var/log/messages]
 May 23 12:33:10 eriaclyms006 systemd:[notice] acrnis_mms.service: main process exited. code=killed, status=6/ABRT
 May 23 12:33:10 eriaclyms006 systemd:[notice] Unit acronis_mms.service entered failed state.
 May 23 12:33:10 eriaclyms006 systemd:[warning] acronis_mms.service failed.

Thank you

Thu, 05/24/2018 - 05:51
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Yes, it's related. mms service aborts for some reason - that causes backup to fail , and acrocmd  loses connection to mms service. you need to contact the Acronis support.

Tue, 05/29/2018 - 07:50
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 3
Comments: 3

Thank you for your reply.
Because there is a possibility of product defect
I will check with support.

Wed, 05/30/2018 - 00:28