Acronis Replicate fail after running 20hours ending with error code: error 0x4000f: Canceled.

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Posts: 2
Comments: 2

My plan is backup from main host then replicate to remote host on 100Mbps line internet. My storage full backup is 450GB.After wait for 20hours it fail as log below:

2017-12-27T01:50:56:071+07:00 20612 I0135003A: User is running command. Command=Replicating backups; User=GUYOMARCH-VN\datvth; clientProfileID=B7F7E5BE-8710-251D-26F1-9E43C78D54D3; clientSessionID=
2017-12-27T01:50:57:712+07:00 21184 I0135003A: User is running command. Command=Replication; User=GUYOMARCH-VN\datvth; clientProfileID=B7F7E5BE-8710-251D-26F1-9E43C78D54D3; clientSessionID=
2017-12-27T20:37:08:434+07:00 21184 E0135003D: Error 0x135003d: Command has failed. Command=Replication; 
| trace level: error
| channel: tol-activity#9C48EAEA-C4BD-46A6-A3F6-7345115729D7
| line: 0x4a8728dc8a1c95a1
| file: k:\15\enterprise\common\tol\gating_activity.cpp:251
| function: Tol::`anonymous-namespace'::BusinessActivityTracker::OnCompleted
| $module: service_process_vsa64_7970
|
| error 0x1350016: TOL: Failed to execute the command. Replication
| line: 0x8d165e86fb81959b
| file: k:\15\enterprise\common\tol\command\command.cpp:461
| function: Tol::`anonymous-namespace'::MakeFailResult
| CommandID: 4B40E257-1B18-47F2-AA94-72A4B1D6E4DF
| $module: service_process_vsa64_7970
|
| error 0x1350016: TOL: Failed to execute the command. Replication
| line: 0x8d165e86fb81959b
| file: k:\15\enterprise\common\tol\command\command.cpp:461
| function: Tol::`anonymous-namespace'::MakeFailResult
| CommandID: 4B40E257-1B18-47F2-AA94-72A4B1D6E4DF
| $module: staging_command_vsa64_7970
|
| error 0x1350016: TOL: Failed to execute the command. Tol::IsolateCommand
| line: 0x8d165e86fb81959b
| file: k:\13\enterprise\common\tol\command\command.cpp:461
| function: Tol::`anonymous-namespace'::MakeFailResult
| CommandID: 4504F8D4-2727-42AB-BB4F-A42EDBB790A0
| $module: storage_server_vsa64_7970
|
| error 0x1350016: TOL: Failed to execute the command. Replicating backups
| line: 0x8d165e86fb81959b
| file: k:\15\enterprise\common\tol\command\command.cpp:461
| function: Tol::`anonymous-namespace'::MakeFailResult
| CommandID: 003807FE-A150-411B-8686-001CC70D09ED
| $module: service_process_vsa64_7970
|
| error 0x1350016: TOL: Failed to execute the command. Replicating backups
| line: 0x8d165e86fb81959b
| file: k:\15\enterprise\common\tol\command\command.cpp:461
| function: Tol::`anonymous-namespace'::MakeFailResult
| CommandID: 003807FE-A150-411B-8686-001CC70D09ED
| $module: staging_command_vsa64_7970
|
| error 0x40003: Error occurred while writing to the file.
| line: 0x7f118bd874bd9fbe
| file: k:\13\enterprise\applications\archiving\storages\archive3\src\storage.cpp:1508
| function: Archive3::Session::ReplicateItems
| Archive3Code: 0x138d
| Name: bsp://da-pm-01/DA-ASN-02#arl:/3E8DB752-221E-4007-9AED-C468580F0C2A/22A7E61D-1B69-43ED-9CDF-92C30F63F1CD/668782FB-93C8-4D1B-BD6A-521BD630DF6F
| $module: archive3_adapter_vsa64_7970
|
| error 0x4000f: Canceled.
| line: 0xb0ed2a9ff6bee713
| file: k:\13\enterprise\storage_server\remoting\stream\storserv\ag_inst.cpp:1390
| function: StorageServer::AGConnectionHolder::ACRONIS_remote_auto_generated_main_ss_write_sync_function
| $module: storage_server_vsa64_7970
2017-12-27T20:37:08:746+07:00 20612 E0135003D: Error 0x135003d: Command has failed. Command=Replicating backups; 
| trace level: error
| channel: tol-activity#A6720AC4-E4D0-441A-B160-FD173848B0DA
| line: 0x4a8728dc8a1c95a1
| file: k:\15\enterprise\common\tol\gating_activity.cpp:251
| function: Tol::`anonymous-namespace'::BusinessActivityTracker::OnCompleted
| $module: service_process_vsa64_7970
|
| error 0x1350016: TOL: Failed to execute the command. Replicating backups
| line: 0x8d165e86fb81959b
| file: k:\15\enterprise\common\tol\command\command.cpp:461
| function: Tol::`anonymous-namespace'::MakeFailResult
| CommandID: 44EEE32F-FC8A-4E37-B5BA-A8B16CDC06D6
| $module: service_process_vsa64_7970
|
| error 0x1350016: TOL: Failed to execute the command. Replicating backups
| line: 0x8d165e86fb81959b
| file: k:\15\enterprise\common\tol\command\command.cpp:461
| function: Tol::`anonymous-namespace'::MakeFailResult
| CommandID: 44EEE32F-FC8A-4E37-B5BA-A8B16CDC06D6
| $module: staging_command_vsa64_7970
|
| error 0x1350016: TOL: Failed to execute the command. Replication
| line: 0x8d165e86fb81959b
| file: k:\15\enterprise\common\tol\command\command.cpp:461
| function: Tol::`anonymous-namespace'::MakeFailResult
| CommandID: 4B40E257-1B18-47F2-AA94-72A4B1D6E4DF
| $module: service_process_vsa64_7970
|
| error 0x1350016: TOL: Failed to execute the command. Replication
| line: 0x8d165e86fb81959b
| file: k:\15\enterprise\common\tol\command\command.cpp:461
| function: Tol::`anonymous-namespace'::MakeFailResult
| CommandID: 4B40E257-1B18-47F2-AA94-72A4B1D6E4DF
| $module: staging_command_vsa64_7970
|
| error 0x1350016: TOL: Failed to execute the command. Tol::IsolateCommand
| line: 0x8d165e86fb81959b
| file: k:\13\enterprise\common\tol\command\command.cpp:461
| function: Tol::`anonymous-namespace'::MakeFailResult
| CommandID: 4504F8D4-2727-42AB-BB4F-A42EDBB790A0
| $module: storage_server_vsa64_7970
|
| error 0x1350016: TOL: Failed to execute the command. Replicating backups
| line: 0x8d165e86fb81959b
| file: k:\15\enterprise\common\tol\command\command.cpp:461
| function: Tol::`anonymous-namespace'::MakeFailResult
| CommandID: 003807FE-A150-411B-8686-001CC70D09ED
| $module: service_process_vsa64_7970
|
| error 0x1350016: TOL: Failed to execute the command. Replicating backups
| line: 0x8d165e86fb81959b
| file: k:\15\enterprise\common\tol\command\command.cpp:461
| function: Tol::`anonymous-namespace'::MakeFailResult
| CommandID: 003807FE-A150-411B-8686-001CC70D09ED
| $module: staging_command_vsa64_7970
|
| error 0x40003: Error occurred while writing to the file.
| line: 0x7f118bd874bd9fbe
| file: k:\13\enterprise\applications\archiving\storages\archive3\src\storage.cpp:1508
| function: Archive3::Session::ReplicateItems
| Archive3Code: 0x138d
| Name: bsp://da-pm-01/DA-ASN-02#arl:/3E8DB752-221E-4007-9AED-C468580F0C2A/22A7E61D-1B69-43ED-9CDF-92C30F63F1CD/668782FB-93C8-4D1B-BD6A-521BD630DF6F
| $module: archive3_adapter_vsa64_7970
|
|     
| line: 0xb0ed2a9ff6bee713
| file: k:\13\enterprise\storage_server\remoting\stream\storserv\ag_inst.cpp:1390
| function: StorageServer::AGConnectionHolder::ACRONIS_remote_auto_generated_main_ss_write_sync_function
| $module: storage_server_vsa64_7970
 

Please give me a suggestion for fixing this one. This 2nd time i ran it and have the same errors.

Thanks!!!!!!

Attachment Size
activity_log.txt 12.21 KB
Wed, 12/27/2017 - 16:58
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 22
Comments: 3800

Hi,

According to the log file you're replicating over to a location managed by Acronis Storage Node (ASN) - in this case there is a certain timeout for each connection session which may be reached and thus cause the problem. You should try increasing the following parameter on the machine running ASN:

HKEY_LOCAL_MACHINE\SOFTWARE\Acronis\ASN\Configuration\StorageNode\

String: DefaultIdleSessionTimeOut

Set its value to 6000

After that restart Acronis Storage Node service.

If the above doesn't help, then another thing to try is to change the backup format of the original archive to version 11 - the original backup plan should be re-created (the archive format can be changed only in new plans) -> go to Backup Options->Backup format->set it to "version 11". After that try to replicate this new backup archive over to ASN.

If nothing helps then please contact our support team for assistance.

Thank you.

Thu, 12/28/2017 - 08:40
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