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Authentification Error on Storage Nodes

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I have storage node with tape and another with local filesystem. When a try to connect on each have the same error :

image

 

Any ideas ? Account is local administrator and UAC is disabled.

Thanks

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Posts: 22
Comments: 3800

Hi Mathieu,

Most likely the UAC was not disabled properly on Acronis Storage Node machine. Note that moving the UAC slider from Control Panel does not effectively disable UAC. It has to be disabled from Windows registry:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system -> "EnableLUA" value must be set to 0.

See details in the following article https://gallery.technet.microsoft.com/Registry-Key-to-Disable-UAC-45d0df25

The Acronis Storage Node machine must be rebooted after the registry modification.

An alternative way is to use native built-in administrator account when prompted for credentials for the Acronis Storage Node location. The built-in "Administrator" account will be able to automatically bypass the UAC prompts

Thank you.