Backup 12.5 Advanced: big step back

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Beginner
Posts: 1
Comments: 2

Hello.

I'm on Acronis 12.5 Advanced Workstation from some days and upgrading from 11.7 was a terrible mistake.

There are a lot of annoying things causing only issues:

  1. After upgrade all previous repositories were not usable for new backups and there is no way to save credentials for them. I had to create new Locations
  2. Agent upgrades install the Backup Monitor i don't want and there is no option to disable it
  3. After agent upgrades, they try to install a Tape location that doas not exist
  4. There is not a simple way to check the status of each plan and last backup results
  5. The status bar is ridiculous and always green wahtever happens
  6. Plan names cannot finish with a variable anymore and i had to rename manually all my plans
  7. No option to clone a plan anymore, only workaroud is import/export
  8. Remote agent install with MSI and MST is not working, i will invastigate later on this.
  9. The web interface is .... cannot comment it
  10. Ticket opened on 01 June, no answer yet.

I'm really sad i have decided to upgrade my working 11.7

Mon, 06/05/2017 - 12:04
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Posts: 22
Comments: 3800

Hi Lorenzo,

Please see my comments below:

  1. After upgrade all previous repositories were not usable for new backups and there is no way to save credentials for them. I had to create new Locations.

It's unclear what was the repositories type in your case. The behavior you describe looks like a bug, though we've not seen such behavior - the only known issues are related to locations managed by Acronis Storage Node (ASN) - the plans which were saving backups to these locations have to be edited and credentials for ASN must be provided.

  1. Agent upgrades install the Backup Monitor i don't want and there is no option to disable it

You can uninstall the Backup Monitor component by running Acronis Backup 12.5 setup program and unchecking the corresponding option. Please see the screen shots attached below.

  1. After agent upgrades, they try to install a Tape location that doas not exist

There is a default tape location created after installation of Agent to machine with tape drive attached. However in your situation this doesn't seem the case, so additional clarifications are required. Can you please attach a screen shot illustrating the issue + clarify whether there were any tape drives attached to machines running Acronis Backup agents?

  1. There is not a simple way to check the status of each plan and last backup results

The last backup results can be checked from Devices list - for each machine you can check when it was backed up last time and what was the result. 

  1. The status bar is ridiculous and always green wahtever happens

The status bar which you refer to is showing the number of machines where the plan is applied to and the status of the last backup for these machines (number of successes/warnings/failures). It is handy when you have plans which are applied to multiple machines and you want to check overall status. If you want to check status for each particular machine then it's more convenient to check their backup status from Devices list.

  1. Plan names cannot finish with a variable anymore and i had to rename manually all my plans

The plan names are generated automatically with unique names if duplicates exist. Some additional clarifications are required. Can you please attach screen shots illustrating the issue?

  1. No option to clone a plan anymore, only workaroud is import/export
  2. Remote agent install with MSI and MST is not working, i will invastigate later on this.
  3. The web interface is .... cannot comment it
  4. Ticket opened on 01 June, no answer yet.

Can you please post your support ticket ID which you've got in auto-reply message, so that I can check and follow up with it?

 

Install1.jpgInstall2.jpgInstall3.jpg

Thank you.

Mon, 06/05/2017 - 15:50
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Regular Poster
Posts: 2
Comments: 387

7. No option to clone a plan anymore, only workaroud is import/export

We implemented "clone plan" functionality and it will be available in the next update.

Mon, 06/05/2017 - 16:15
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 2

Hi.

Here are some clarifications.

1) Previous storage location were named to something like bsp://[server name]/[location name]. Backup doas not start on this location type. I had to create new.

2) Agents upgardes are done remotely and generally i install the agent remotly. In this case you cannot control if the Monitor is installed (there was this option on 11.7). Local installation on each machine is really annoying and time spending.

3) In this screenshot, 3 just upgraded agents install a Tape location. On workstations it will not be so common. What's more, you can see there is a Bolzano NAS. This is a remote location on a NAS share i have already removed. When i upgrade an agent there's an activity called "Refreshing Recovery Point" that add it again and fails bacuse of wrong credentials. But, again, this location was removed.

image

6) All my plans where named [machine name]. This is not allowed anymore, you have to add something at the and and cannot be a variable. I had to rename all plans.

10) My ticket is 02999390

adding

11) No option anymore to select network speed by %, only fixed bitrate (there was in 11.7)

12) No option anymore to revert back to default setting for each plan (there was in 11.7). This could be a nightmare.

What should be nice to have:

1) Option to start a backup, or not, depending on the IP subnet the computer is connected. Useful for users tha travel to different location so the backup will not start when on mobile VPN. Now i have to use a script.

2) Ability to change different settings for multiple backup plans.

Thanks,

Lorenzo

Mon, 06/05/2017 - 16:31