backup error

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 25
Comments: 10

Hi !

 

Can you help us regarding this error.

Thanks!

 

Error

input/output error

Date and time

Apr 05, 2018, 12:25:45 AM

Code

0x01350016+0x01350016+0x01330029+0x01350035+0x01350016+0x01350016+0x01490003+0x00010424+0x00070034

 

309

Message

Backup failed

Additional info:

------------------------

Error code: 22

Module: 309

LineInfo: 0x8D165E86FB81959B

Fields: {"$module":"mms_lxa64_8850","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB"}

Message: TOL: Failed to execute the command. Backup plan 'Entire machine to smb://192.168.4.212/Users/Administrator/Documents/Backup/'

------------------------

Error code: 22

Module: 309

LineInfo: 0x8D165E86FB81959B

Fields: {"$module":"agent_protection_addon_lxa64_8850","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB"}

Message: TOL: Failed to execute the command. Backup plan 'Entire machine to smb://192.168.4.212/Users/Administrator/Documents/Backup/'

------------------------

Error code: 41

Module: 307

LineInfo: 0xE6792A5EE190DE2C

Fields: {"$module":"agent_protection_addon_lxa64_8850"}

Message: Failed to execute the command.

------------------------

Error code: 53

Module: 309

LineInfo: 0x2E7E9E174F1FB719

Fields: {"$module":"agent_protection_addon_lxa64_8850","FailCount":"2"}

Message: 2 activities have not succeeded. One of them is displayed.

------------------------

Error code: 22

Module: 309

LineInfo: 0x8D165E86FB81959B

Fields: {"$module":"service_process_lxa64_8850","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"}

Message: TOL: Failed to execute the command. Backing up

------------------------

Error code: 22

Module: 309

LineInfo: 0x8D165E86FB81959B

Fields: {"$module":"gtob_backup_command_addon_lxa64_8850","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"}

Message: TOL: Failed to execute the command. Backing up

------------------------

Error code: 3

Module: 329

LineInfo: 0x1CD98AAE889424F9

Fields: {"$module":"disk_bundle_lxa64_8850"}

Message: Backup has failed.

------------------------

Error code: 1060

Module: 1

LineInfo: 0xB43E776571144DF0

Fields: {"$module":"disk_bundle_lxa64_8850"}

Message: Failed to commit operations.

------------------------

Error code: 52

Module: 7

LineInfo: 0x30BA355F9FD4FF2C

Fields: {"$module":"disk_bundle_lxa64_8850","function":"archive_stream_write","code":"5005"}

Message: input/output error

Thu, 04/05/2018 - 05:34
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 22
Comments: 3800

Hi,

The issue could be related to specifics of network share, where connection to it is occasionally dropped which causes such I/O error. One possible workaround is to create a new backup plan and change Backup Options->Backup Format-> to version 11 instead of default selection. The legacy v11 backup format is more resistant to network dropouts and therefore may help. In either case (even if workaround works) please submit a request to our support team in order to properly investigate the original issue.

Thank you.

Mon, 04/09/2018 - 13:52
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