Backup failed after RHEL kernel update ( kernel version - rhel7.5 base(3.10.0-862.11.6) )

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 1
Comments: 0

Hello

 

Every month backup schedule works fine. But after RHEL kernel update (kernel version - rhel7.5 base(3.10.0-862.11.6)), backup was failed.

Backup data save in external HDD (sdb1). However I don't know why location was sdd1 in error code200..

 

 

And error messages are below :

 

Error code: 41

Module: 307

LineInfo: e6792a5ee190de98

Fields:  $module : agent_protection_addon_lxa64_50064

Message: Failed to execute the command.

 

Error code: 2

Module: 329

LineInfo: 8edc81ea38faba0a

Fields:  TraceLevel : 1, $module : gtob_backup_command_addon_lxa_50064

Message: Step 'Backup' has failed.

 

Error code: 22

Module: 309

LineInfo: 8d165e86fb819666

Fields:  TraceLevel : 1, $module : gtob_backup_command_addon_lxa_50064

Message: TOL: Failed to execute the command. TOL isolation command.

 

 

Error code: 200

Module: 161

LineInfo: b320396adfe3b55

Fields: IsReturnCode : 1, $module : disk_bundle_xla64_50064

Message: Failed to get archive URIs from location 'sdd1:/backup/'.

 

Error code: 33

Module: 7

LineInfo: a5695862aaf8e67c

Fields: $module : disk_bundle_xla64_50064

Message: Failed to create volume snapshot.

 

Error code: 3

Module: 329

LineInfo: 1cd98aae889424f9

Fields: $module : disk_bundle_xla64_50064

Message: Backup has failed.

Error code: 1060

Module: 1

LineInfo: b43e776571144dee

Fields: $module : disk_bundle_xla64_50064

Message: Failed to commit operations.

 

Error code: 7

Module: 4

LineInfo: f35f747b3b21fb0f

Fields:device : /dev/mapper/rhel-home, $module:disk_bundle_lxa64_50064

Message: Failed to create snapshot.

 

 

I'm still searching here for resolve it, I couldn't find....

Could you please help me or advice for this problem..?

 

Thank you

Jin

Thu, 10/18/2018 - 07:16
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 250
Comments: 7092

Hello Kim,

Thank you for your posting! First of all, please update to the latest build 50088 and share the results with us. 

All installers and documentation are available here:

https://www.acronis.com/en-us/enterprise/download/acronis-backup-12.5/?utm_source=WebConsole

Wed, 10/24/2018 - 09:14
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