Backup fails constantly since this night

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Regular Poster
Posts: 61
Comments: 211

Hi altogether,

I have a backup plan with GFS scheme that runs each night.

Since today the backup fails constantly.

 

The planned run this night had the following results:
************************************************************

Nachricht
Backup ist fehlgeschlagen
Zusätzliche Informationen:
------------------------
Fehlercode: 22
Modul: 309
Zeileninfo: 0x8D165E86FB81959B
Felder: {"$module":"mms_vsa64_8690","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB"}
Nachricht: TOL: Failed to execute the command. Backup-Plan 'F_THEORG'
------------------------
Fehlercode: 22
Modul: 309
Zeileninfo: 0x8D165E86FB81959B
Felder: {"$module":"agent_protection_addon_vsa64_8690","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB"}
Nachricht: TOL: Failed to execute the command. Backup-Plan 'F_THEORG'
------------------------
Fehlercode: 41
Modul: 307
Zeileninfo: 0xE6792A5EE190DE2C
Felder: {"$module":"agent_protection_addon_vsa64_8690"}
Nachricht: Ausführen des Befehls fehlgeschlagen.
------------------------
Fehlercode: 53
Modul: 309
Zeileninfo: 0x2E7E9E174F1FB719
Felder: {"$module":"agent_protection_addon_vsa64_8690","FailCount":"2"}
Nachricht: 2 Aktivitäten konnten nicht erfolgreich abgeschlossen werden. Eine davon wird angezeigt.
------------------------
Fehlercode: 22
Modul: 309
Zeileninfo: 0x8D165E86FB81959B
Felder: {"$module":"service_process_vsa64_8690","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"}
Nachricht: TOL: Failed to execute the command. Backup
------------------------
Fehlercode: 22
Modul: 309
Zeileninfo: 0x8D165E86FB81959B
Felder: {"$module":"gtob_backup_command_addon_vsa64_8690","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"}
Nachricht: TOL: Failed to execute the command. Backup
------------------------
Fehlercode: 3
Modul: 329
Zeileninfo: 0x1CD98AAE889424F9
Felder: {"$module":"disk_bundle_vsa64_8690"}
Nachricht: Backup ist fehlgeschlagen.
------------------------
Fehlercode: 1060
Modul: 1
Zeileninfo: 0xBA19E88DC5FEA1B1
Felder: {"$module":"disk_bundle_vsa64_8690"}
Nachricht:
------------------------
Fehlercode: 25
Modul: 4
Zeileninfo: 0xBA19E88DC5FEA1AF
Felder: {"$module":"disk_bundle_vsa64_8690"}
Nachricht: Unbekannter Fehler beim Backup.
------------------------
Fehlercode: 25
Modul: 4
Zeileninfo: 0x5F25C37074A5445A
Felder: {"Archive3Code":"5005","$module":"archive3_adapter_vsa64_8690","Name":"arl:/7D1B50F6-6812-46F1-A523-1865DAB42D7D/E06BCC5D-CBB0-4C4B-B503-083FEE5A8184/C09CF518-4C88-4519-B9C4-58B5EC9004B3"}
Nachricht: Fehler beim Backup.

 

 

A manual run of the differential backup had the following report:
********************************************************************

Nachricht
Backup ist fehlgeschlagen
Zusätzliche Informationen:
------------------------
Fehlercode: 22
Modul: 309
Zeileninfo: 0x8D165E86FB81959B
Felder: {"$module":"mms_vsa64_8690","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB"}
Nachricht: TOL: Failed to execute the command. Backup-Plan 'F_THEORG'
------------------------
Fehlercode: 22
Modul: 309
Zeileninfo: 0x8D165E86FB81959B
Felder: {"$module":"agent_protection_addon_vsa64_8690","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB"}
Nachricht: TOL: Failed to execute the command. Backup-Plan 'F_THEORG'
------------------------
Fehlercode: 41
Modul: 307
Zeileninfo: 0xE6792A5EE190DE2C
Felder: {"$module":"agent_protection_addon_vsa64_8690"}
Nachricht: Ausführen des Befehls fehlgeschlagen.
------------------------
Fehlercode: 53
Modul: 309
Zeileninfo: 0x2E7E9E174F1FB719
Felder: {"$module":"agent_protection_addon_vsa64_8690","FailCount":"2"}
Nachricht: 2 Aktivitäten konnten nicht erfolgreich abgeschlossen werden. Eine davon wird angezeigt.
------------------------
Fehlercode: 22
Modul: 309
Zeileninfo: 0x8D165E86FB81959B
Felder: {"$module":"service_process_vsa64_8690","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"}
Nachricht: TOL: Failed to execute the command. Backup
------------------------
Fehlercode: 22
Modul: 309
Zeileninfo: 0x8D165E86FB81959B
Felder: {"$module":"gtob_backup_command_addon_vsa64_8690","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"}
Nachricht: TOL: Failed to execute the command. Backup
------------------------
Fehlercode: 3
Modul: 329
Zeileninfo: 0x1CD98AAE889424F9
Felder: {"$module":"disk_bundle_vsa64_8690"}
Nachricht: Backup ist fehlgeschlagen.
------------------------
Fehlercode: 1060
Modul: 1
Zeileninfo: 0xBA19E88DC5FEA1B1
Felder: {"$module":"disk_bundle_vsa64_8690"}
Nachricht:
------------------------
Fehlercode: 25
Modul: 4
Zeileninfo: 0xBA19E88DC5FEA1AF
Felder: {"$module":"disk_bundle_vsa64_8690"}
Nachricht: Unbekannter Fehler beim Backup.
------------------------
Fehlercode: 25
Modul: 4
Zeileninfo: 0x5F25C37074A5445A
Felder: {"Archive3Code":"5005","$module":"archive3_adapter_vsa64_8690","Name":"arl:/7D1B50F6-6812-46F1-A523-1865DAB42D7D/E06BCC5D-CBB0-4C4B-B503-083FEE5A8184/C09CF518-4C88-4519-B9C4-58B5EC9004B3"}
Nachricht: Fehler beim Backup.

I then started an incremental run manually to have more data with the follwing report
*******************************************************************************************

Nachricht
Backup ist fehlgeschlagen
Zusätzliche Informationen:
------------------------
Fehlercode: 22
Modul: 309
Zeileninfo: 0x8D165E86FB81959B
Felder: {"$module":"mms_vsa64_8690","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB"}
Nachricht: TOL: Failed to execute the command. Backup-Plan 'F_THEORG'
------------------------
Fehlercode: 22
Modul: 309
Zeileninfo: 0x8D165E86FB81959B
Felder: {"$module":"agent_protection_addon_vsa64_8690","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB"}
Nachricht: TOL: Failed to execute the command. Backup-Plan 'F_THEORG'
------------------------
Fehlercode: 41
Modul: 307
Zeileninfo: 0xE6792A5EE190DE2C
Felder: {"$module":"agent_protection_addon_vsa64_8690"}
Nachricht: Ausführen des Befehls fehlgeschlagen.
------------------------
Fehlercode: 53
Modul: 309
Zeileninfo: 0x2E7E9E174F1FB719
Felder: {"$module":"agent_protection_addon_vsa64_8690","FailCount":"2"}
Nachricht: 2 Aktivitäten konnten nicht erfolgreich abgeschlossen werden. Eine davon wird angezeigt.
------------------------
Fehlercode: 22
Modul: 309
Zeileninfo: 0x8D165E86FB81959B
Felder: {"$module":"service_process_vsa64_8690","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"}
Nachricht: TOL: Failed to execute the command. Backup
------------------------
Fehlercode: 22
Modul: 309
Zeileninfo: 0x8D165E86FB81959B
Felder: {"$module":"gtob_backup_command_addon_vsa64_8690","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"}
Nachricht: TOL: Failed to execute the command. Backup
------------------------
Fehlercode: 3
Modul: 329
Zeileninfo: 0x1CD98AAE889424F9
Felder: {"$module":"disk_bundle_vsa64_8690"}
Nachricht: Backup ist fehlgeschlagen.
------------------------
Fehlercode: 1060
Modul: 1
Zeileninfo: 0xBA19E88DC5FEA1B1
Felder: {"$module":"disk_bundle_vsa64_8690"}
Nachricht:
------------------------
Fehlercode: 25
Modul: 4
Zeileninfo: 0xBA19E88DC5FEA1AF
Felder: {"$module":"disk_bundle_vsa64_8690"}
Nachricht: Unbekannter Fehler beim Backup.
------------------------
Fehlercode: 25
Modul: 4
Zeileninfo: 0x5F25C37074A5445A
Felder: {"Archive3Code":"5005","$module":"archive3_adapter_vsa64_8690","Name":"arl:/7D1B50F6-6812-46F1-A523-1865DAB42D7D/E06BCC5D-CBB0-4C4B-B503-083FEE5A8184/C09CF518-4C88-4519-B9C4-58B5EC9004B3"}
Nachricht: Fehler beim Backup.
 
 
 
 
Any ideas on this ?
As mentioned this happens from one backup run to the other.
The backup last night and also the last 2 weeks were fine.
 
The pre backup command is executed correctly
 
Regards
Sven

 

 

Sat, 01/27/2018 - 08:08
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Regular Poster
Posts: 61
Comments: 211

One thing I did not mention:

The archive is managaed by a storage node and the location is on a NAS.

I digged a bit in the problem and what I see is, that a folder "1_data" is created and I never saw such a folder before.

The protocol on my NAS also shows, that it seems as if this is the first time when this folder is created.....hmm any ideas ?

 

Regards

S.

 

Sat, 01/27/2018 - 19:37
Products: Euismod genitus in qui. Inhibeo odio plaga ullamcorper venio. Letalis nimis nisl pneum velit verto. Inhibeo loquor nostrud paratus pertineo quidne sino torqueo wisi. Brevitas decet iaceo macto pertineo scisco sit. Quis sed suscipit utinam uxor. Camur elit in magna paulatim pertineo sit tego velit. Commoveo dignissim eligo olim praemitto. Abigo eu ex exerci letalis. Enim fere praemitto ratis similis tum. Ideo in os. Capto causa decet ea letalis lucidus molior pneum ullamcorper. Caecus comis euismod genitus macto quibus sudo venio. Caecus nunc praesent typicus. Acsi capto dolus eum ex lucidus sino vulpes. Ea enim iusto lucidus. Et hos minim ut. Damnum ideo nutus suscipere. Accumsan acsi augue facilisis imputo paulatim torqueo verto. Loquor minim quae saepius sed tamen ullamcorper usitas vindico. Aliquip oppeto pertineo vulputate. Blandit importunus premo quadrum saluto ut. Abluo eros hos iaceo mos. Appellatio dolus ex hendrerit in pagus velit virtus voco. Brevitas dolor gemino haero iaceo incassum macto nimis. Aptent augue bene elit enim feugiat melior vel. Dolore dolus haero hendrerit hos paratus quibus torqueo ut. Aliquam causa laoreet obruo typicus ullamcorper validus. Camur eum magna obruo sino ulciscor. Esca genitus hos iriure lobortis loquor nutus ratis tation. Bene eligo facilisis gilvus immitto importunus jus verto. In praesent suscipit velit. Abico at eum laoreet luctus macto nibh nostrud refero utrum. Antehabeo appellatio proprius roto wisi. Aliquip eum huic meus oppeto ullamcorper ut. Plaga tation valetudo vicis. Blandit eligo iaceo loquor nostrud usitas vicis zelus. Eligo euismod meus pagus premo suscipit turpis uxor. Dolor facilisi illum usitas zelus. Consequat te ullamcorper. Dolore esse facilisi hendrerit imputo in secundum usitas vel. Caecus cui haero immitto quibus venio. Lenis olim sed sino. Acsi brevitas commodo eros fere humo ulciscor virtus. Abluo ad aptent capto lucidus mauris qui ymo. Decet te vindico vulpes. Appellatio metuo patria qui veniam volutpat. Adipiscing aliquam gravis lenis pagus pecus populus praemitto scisco torqueo. Aliquip populus qui scisco utinam. Abdo augue ea eum nobis nutus os tamen. Diam lenis persto ut virtus. Augue camur cogo conventio cui euismod nutus pneum saluto tego. Aptent duis laoreet luptatum olim sagaciter vel vulputate. Diam ex haero ideo nunc paulatim plaga pneum quae qui. Ad cogo comis hos occuro olim suscipit. Abigo autem gravis incassum olim quidem rusticus vicis wisi. Distineo eros inhibeo veniam. Duis et gemino neque pagus refero suscipere tum vulpes. Comis facilisis premo quia roto secundum vindico ymo zelus. Aliquam gravis nutus probo quidem tincidunt. Augue loquor macto modo. Praesent sudo utrum. Abbas melior nunc pala pneum. Aliquam autem facilisi ibidem nostrud paratus pecus probo vel velit. Commodo diam erat ex ratis sino. Appellatio hendrerit nunc patria sudo turpis ulciscor. Bene causa consequat luctus vicis. Accumsan camur cogo gravis premo sudo velit. Adipiscing aliquip ea elit humo letalis nisl torqueo vindico. Accumsan hos jumentum secundum. Capto euismod eum nibh valde vereor wisi. Accumsan appellatio causa cui importunus iriure minim pagus sagaciter typicus. Adipiscing aptent blandit commodo defui et ideo in interdico vindico. Commoveo consequat ibidem os praesent saepius sed ymo. Dolor duis enim hos lenis lucidus patria sed ut wisi. Abluo fere iriure molior proprius. Cui eligo jugis loquor molior nostrud vulputate.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 22
Comments: 3800

Hi Sven,

The issue has to deal with the specifics of backup format version 12 (set by default in Backup Options->Backup format when you create a backup plan) which was not handling accident network disconnects properly and failed with similar errors. In Update 2 (which you use) the root cause (failure of network disconnects) should be fixed for Windows clients, e.g. when backup is performed by Agent for Windows, while for Linux clients such as Agent for VMware (Virtual Appliance) or Agents for Linux the handling is not yet implemented - pending for one of the next milestones (internal ID: ABR-146865).

If you're using Windows agents and still get this error then you should contact our support team for assistance and investigation of your particular environment. In case of Linux agents the alternative workaround is to use legacy archive format, e.g. create a new backup plan and switch Backup Options->Backup format to "version 11".

Thank you.

Mon, 01/29/2018 - 13:41
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Regular Poster
Posts: 61
Comments: 211

I used Update 2 build 8690.
But also after the update to build 8850 it still fails.

Any idea what causes the appearance of the 1_data folder?

BTW:
Has any of the Acronis developers kept in mind, that the folder length are sometimes limited to 255 characters?!
The backup is stored to a NAS that uses ext4 and so the limit is 255 chars.....
 

 

 

I think more and more that version 12.5 is a huge backstep.

User interface: not very usefull and still buggy....focusing on professional usecase not present
Many bugs.
Not stable.
A lot of features are missing.

 

Okay. These are points that have nothing to do with my problem.
I hope the support can help me without re-establishing a new backup plan and have more effort in case of disaster recovery as I must handle 2 backups

 

S.

 

Tue, 01/30/2018 - 06:50
Products: Euismod genitus in qui. Inhibeo odio plaga ullamcorper venio. Letalis nimis nisl pneum velit verto. Inhibeo loquor nostrud paratus pertineo quidne sino torqueo wisi. Brevitas decet iaceo macto pertineo scisco sit. Quis sed suscipit utinam uxor. Camur elit in magna paulatim pertineo sit tego velit. Commoveo dignissim eligo olim praemitto. Abigo eu ex exerci letalis. Enim fere praemitto ratis similis tum. Ideo in os. Capto causa decet ea letalis lucidus molior pneum ullamcorper. Caecus comis euismod genitus macto quibus sudo venio. Caecus nunc praesent typicus. Acsi capto dolus eum ex lucidus sino vulpes. Ea enim iusto lucidus. Et hos minim ut. Damnum ideo nutus suscipere. Accumsan acsi augue facilisis imputo paulatim torqueo verto. Loquor minim quae saepius sed tamen ullamcorper usitas vindico. Aliquip oppeto pertineo vulputate. Blandit importunus premo quadrum saluto ut. Abluo eros hos iaceo mos. Appellatio dolus ex hendrerit in pagus velit virtus voco. Brevitas dolor gemino haero iaceo incassum macto nimis. Aptent augue bene elit enim feugiat melior vel. Dolore dolus haero hendrerit hos paratus quibus torqueo ut. Aliquam causa laoreet obruo typicus ullamcorper validus. Camur eum magna obruo sino ulciscor. Esca genitus hos iriure lobortis loquor nutus ratis tation. Bene eligo facilisis gilvus immitto importunus jus verto. In praesent suscipit velit. Abico at eum laoreet luctus macto nibh nostrud refero utrum. Antehabeo appellatio proprius roto wisi. Aliquip eum huic meus oppeto ullamcorper ut. Plaga tation valetudo vicis. Blandit eligo iaceo loquor nostrud usitas vicis zelus. Eligo euismod meus pagus premo suscipit turpis uxor. Dolor facilisi illum usitas zelus. Consequat te ullamcorper. Dolore esse facilisi hendrerit imputo in secundum usitas vel. Caecus cui haero immitto quibus venio. Lenis olim sed sino. Acsi brevitas commodo eros fere humo ulciscor virtus. Abluo ad aptent capto lucidus mauris qui ymo. Decet te vindico vulpes. Appellatio metuo patria qui veniam volutpat. Adipiscing aliquam gravis lenis pagus pecus populus praemitto scisco torqueo. Aliquip populus qui scisco utinam. Abdo augue ea eum nobis nutus os tamen. Diam lenis persto ut virtus. Augue camur cogo conventio cui euismod nutus pneum saluto tego. Aptent duis laoreet luptatum olim sagaciter vel vulputate. Diam ex haero ideo nunc paulatim plaga pneum quae qui. Ad cogo comis hos occuro olim suscipit. Abigo autem gravis incassum olim quidem rusticus vicis wisi. Distineo eros inhibeo veniam. Duis et gemino neque pagus refero suscipere tum vulpes. Comis facilisis premo quia roto secundum vindico ymo zelus. Aliquam gravis nutus probo quidem tincidunt. Augue loquor macto modo. Praesent sudo utrum. Abbas melior nunc pala pneum. Aliquam autem facilisi ibidem nostrud paratus pecus probo vel velit. Commodo diam erat ex ratis sino. Appellatio hendrerit nunc patria sudo turpis ulciscor. Bene causa consequat luctus vicis. Accumsan camur cogo gravis premo sudo velit. Adipiscing aliquip ea elit humo letalis nisl torqueo vindico. Accumsan hos jumentum secundum. Capto euismod eum nibh valde vereor wisi. Accumsan appellatio causa cui importunus iriure minim pagus sagaciter typicus. Adipiscing aptent blandit commodo defui et ideo in interdico vindico. Commoveo consequat ibidem os praesent saepius sed ymo. Dolor duis enim hos lenis lucidus patria sed ut wisi. Abluo fere iriure molior proprius. Cui eligo jugis loquor molior nostrud vulputate.