backup vm with NFS source

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 10
Comments: 15

Hi,

I installed Acronis 12.5 on a Windows server and deployed the Virtual Appliance in a ESX.

VM are located in a NFS datastore, connected to esx with a dedicated vmkernel port, net 10.10.0.0/8.

VM network is 192.168.0.0/24

Acronis virtual appliance has only a network card with ip 192.168.0.x

To backup the vm, do I have to configure in the virtual appliance an additional eth with same network of NFS?

Thanks

Wed, 05/30/2018 - 14:55
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 22
Comments: 3800

Hi,

The only requirement is to allow appliance to connect to vmkernel interface of the ESXi host - there is no dependency on type of NFS datastore connection (the data from NFS datastore will be read by appliance through ESXi host vmkernel port which appliance connects to).

Thank you.

Fri, 06/01/2018 - 07:49
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 10
Comments: 15

Thanks for your reply.

I try to do a backup but I have this error:

Message
Backup has failed.
Additional info:
------------------------
Error code: 3
Module: 329
LineInfo: 0x1CD98AAE889424F9
Fields: {"$module":"disk_bundle_tape_off_glxa64_10130"}
Message: Backup has failed.
------------------------
Error code: 1060
Module: 1
LineInfo: 0xD1AB7FA1E56EC711
Fields: {"$module":"disk_bundle_tape_off_glxa64_10130"}
Message:
------------------------
Error code: 13
Module: 149
LineInfo: 0xD1AB7FA1E56EC835
Fields: {"$module":"disk_bundle_tape_off_glxa64_10130"}
Message: Failed to perform the requested operation.
------------------------
Error code: 32771
Module: 114
LineInfo: 0xF56319586DEDC182
Fields: {"$module":"disk_bundle_tape_off_glxa64_10130"}
Message: Failed to prepare for backup.
------------------------
Error code: 94
Module: 83
LineInfo: 0xC61573F663F5D929
Fields: {"$module":"esx_srv_glxa64_10130"}
Message: Failed to open virtual disk file '[NFS-SYNOLOGY] Dimension/Dimension.vmdk'.
------------------------
Error code: 13
Module: 0
LineInfo: 0xC61573F663F5D7FA
Fields: {"$module":"esx_srv_glxa64_10130"}
Message: You do not have access rights to this file

 

I have acronis 12.5 with last build.

 

Thanks

Fri, 06/01/2018 - 15:24
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 22
Comments: 3800

Hi,

Please see http://forum.acronis.com/forum/acronis-backup-125/acronis-backup-125-backups-errors-you-do-not-have-access-rights-file thread where the same problem was discussed.

In short: check for VDDK-related messages above in the log file for name resolution issues and configure DNS settings on appliance, so that it can properly resolve the DNS name of ESXi host to IP address.

Thank you.

Fri, 06/01/2018 - 15:28
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 10
Comments: 15

I check dns resolution of esx hostname and it is ok.

 

I I download the activity log in the actity_log.txt there is this:

2018-06-01T16:19:12:387+01:00 139738120357632 I0135003A: User is running command. Command=Deleting snapshot; User=SRVVC\Administrator; clientProfileID=FDD6AD58-C9D3-25BA-10C9-51D12E8F8813; clientSessionID=56E301F7-C191-46D1-A87F-3483B0E6A217; tenantID=00000000-0000-0000-0000-000000000000
2018-06-01T16:19:12:396+01:00 139738120357632 I00490000: Remove snapshot (snapshot-5382).
2018-06-01T16:19:19:173+01:00 139738120357632 E0095000D: Error 0x95000d: Failed to perform the requested operation.
| trace level: error
| channel: tol-activity#215CA5C9-5DF2-47F3-99D3-3D5B3F670857
| line: 0xd1ab7fa1e56ec835
| file: e:/212/enterprise/disk_manager/daapi1/virt_op.cpp:1277
| function: OpenVm
| $module: disk_bundle_tape_off_glxa64_10130
|
| error 0x728003: Failed to prepare for backup.
| line: 0xf56319586dedc182
| file: e:/212/enterprise/migration/impl/computer_browser.cpp:113
| function: OpenDisks
| $module: disk_bundle_tape_off_glxa64_10130
|
| error 0x53005e: Failed to open virtual disk file '[NFS-SYNOLOGY] Dimension/Dimension.vmdk'.
| line: 0xc61573f663f5d929
| file: e:/212/enterprise/virtualware/raw/vmware/vixdisklib/vixdisklib.cpp:784
| function: Open
| $module: esx_srv_glxa64_10130
|
| error 0xd: You do not have access rights to this file
| line: 0xc61573f663f5d7fa
| file: e:/212/enterprise/virtualware/raw/vmware/vixdisklib/vixdisklib.cpp:481
| function: Open
| $module: esx_srv_glxa64_10130
2018-06-01T16:19:19:200+01:00 139738120357632 E0135003D: Error 0x135003d: Command has failed. Command=Deleting snapshot; tenantID=00000000-0000-0000-0000-000000000000
| trace level: error
| channel: tol-activity#215CA5C9-5DF2-47F3-99D3-3D5B3F670857
| line: 0x4a8728dc8a1c9583
| file: e:/212/enterprise/common/tol/gating_activity.cpp:221
| function: OnCompleted
| $module: service_process_glxa64_10130
|
| error 0x1490003: Backup has failed.
| line: 0x1cd98aae889424f9
| file: e:/212/enterprise/managers/gtob/util/impl/convert_batch_result.cpp:58
| function: ConvertBatchResult
| $module: disk_bundle_tape_off_glxa64_10130
|
| error 0x10424
| line: 0xd1ab7fa1e56ec711
| file: e:/212/enterprise/disk_manager/daapi1/virt_op.cpp:985
| function: Execute
| $module: disk_bundle_tape_off_glxa64_10130
|
| error 0x95000d: Failed to perform the requested operation.
| line: 0xd1ab7fa1e56ec835
| file: e:/212/enterprise/disk_manager/daapi1/virt_op.cpp:1277
| function: OpenVm
| $module: disk_bundle_tape_off_glxa64_10130
|
| error 0x728003: Failed to prepare for backup.
| line: 0xf56319586dedc182
| file: e:/212/enterprise/migration/impl/computer_browser.cpp:113
| function: OpenDisks
| $module: disk_bundle_tape_off_glxa64_10130
|
| error 0x53005e: Failed to open virtual disk file '[NFS-SYNOLOGY] Dimension/Dimension.vmdk'.
| line: 0xc61573f663f5d929
| file: e:/212/enterprise/virtualware/raw/vmware/vixdisklib/vixdisklib.cpp:784
| function: Open
| $module: esx_srv_glxa64_10130
|
| error 0xd: You do not have access rights to this file
| line: 0xc61573f663f5d7fa
| file: e:/212/enterprise/virtualware/raw/vmware/vixdisklib/vixdisklib.cpp:481
| function: Open
| $module: esx_srv_glxa64_10130

 

Fri, 06/01/2018 - 15:38
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 22
Comments: 3800

The log doesn't seem complete ;( There should be more events in the log file including the VDDK-related events which would show why disks cannot be opened through VMware VDDK.

To check these additional events you can "Collect system information" from the agent used for backup (click on backed up VM->Activities->Collect system information). In the captured .zip file check the \ServiceProcess\ folder which would contain full backup logs - check the last ones by date.

If there is no clear indication of what's broken (unclear VDDK messages), then the problem should be investigated with help from our support team by enabling extended VDDK logs (enabling these logs is not a trivial operation, so it should be performed with assistance from our support engineers).

Thank you.

Fri, 06/01/2018 - 15:47
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 10
Comments: 15

Thanks Vasily,

I found that there was an error in DNS record for one host...the server with acronis have records saved in the hosts file...

 

Thanks for your support!!!

Fri, 06/01/2018 - 16:53