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Configuring the All-In-One Appliance

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I'm working on our first deployment of Acronis Backup 12.5, and I'm trying to configure the All-In-One appliance (from AcronisBackup_All-in-One_Appliance.zip).

I've already installed it successfully, but I left it in DHCP during the installation thinking I could change it later.  How can I change the IP later?  From https://forum.acronis.com/forum/acronis-backup-125/125-update-2-applian… , I see a response that links to documentation, but that documentation seems to be for configuring the Linux agent, not the all-in-one appliance, which doesn't appear to have the same GUI.  For example, I can't find any way to get to "agent options" mentioned in the documentation.

The VM's console has a text-based welcome screen with info pointing to the "Acronis Backup console" and the "Cockpit web console".  It also has a bash terminal.  I can't find "agent options" anywhere among these.

1:  I need to configure a static IP and custom DNS servers.  Can this be done after the all-in-one appliance is installed? Or should I just reinstall it and select the static IP configuration at the beginning? (We haven't set up any backup jobs or anything yet, so it's not an issue to reinstall it.)

I also need to get NTP working.  The "Cockipt web console" has a place to configure NTP, but the options are for manually configured date/time, NTP, and NTP with custom servers.  NTP doesn't work (due to our firewalls) and there's a status icon showing that the time isn't synced.  NTP with custom servers doesn't work either - the option in the drop down is greyed out.  While I can click on it and specify our servers, the setting gets reverted to NTP (not with custom servers) when I try to apply the changes.

I found this post referring to NTP in version 11.7: https://forum.acronis.com/forum/acronis-backup-advanced-117-virtualizat…

2: Is there a way to use NTP with custom servers in 12.5? Or does the appliance sync time with the host via VMware tools as stated in the post above?  If it syncs to the host, do I need to edit the appliance VM's settings and tell it to sync its time from the host, or does it not matter?

The other things I'd like to do are configure the web ports to be the standard 80/443 and force SSL.  I've already followed the instructions at https://www.acronis.com/en-us/support/documentation/AcronisBackup_12.5/… for configuring the Linux SSL options in order to force redirection to HTTPS.  I used the terminal presented through the "Cockpit web console" and it seems to have worked fine.

3: Is forcing the redirect to HTTPS this way okay for the all-in-one appliance?  It seems to work fine. The only thing I had to do that wasn't mentioned in the documentation was chmod 0700 api_gateway.json before making the change and then chmod back (to 0400) after making the change.

4: Is there a supported way to get the all-in-one appliance listening on ports 80/443 for the "Acronis Backup console"?

Thanks

 

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Hi Brian,

All-in-one appliance is a pure CentOS 7-based installation with all CentOS management tools available therefore - that's the main thing to keep in mind.

1) To change the IP (and DNS) settings you can follow the instructions from http://www.mustbegeek.com/configure-static-ip-address-in-centos/ . I've tested them and confirmed to work properly - the appliance is getting static IP address and it's possible to log into the web console using new address. Still it's a relatively complicated task to do if you're not familar with Linux text editors and I'd recommended to simply re-deploy appliance and configure the static IP addresses on the initial appliance configuration screen.

2) The time settings on the All-In-One appliance are not synced with the ESXi host - besides it there are also many other differences between All-in-one appliance (based on regular CentOS) and Agent for VMware (VIrtual Appliance) (based on customized vanila Linux kernel).

The NTP time settings can be checked by native "chronyc" tool (installed by default with "chrony" daemon). See details here. I have verified these steps by adding an NTP server to the pool ("chronyc add server 0.pool.ntp.org" for example) and checking the status ("chronyc tracking" command). After that the status of time synchonization appeared normal as it was able to properly sync with the provided NTP server. See below screen shots:

ChronyC.PNG

Time sync status OK:

ChronyC2.PNG

3) All-in-One appliance is nothing more than standard Acronis Management Server (Linux version) installed onto CentOS 7, so the instructions for enabling SSL certificates you refer to are fully applicable and you're right in your assumptions.

4) It's a quite tricky task to do, since the web port (9877 by default) is used not only to connect via web console, but also by the backup agents during registration on AMS and in some other communications with it (there are REST calls made by the agents on this port). Plus there are some other configuration files where this ports needs to be adjusted in order not to break anything. Therefore I'd recommended not to do that or contact our support team for assistance with this request.

In future updates we're planning to add this port configuration to All-In-One appliance initial setup page + other configuration settings, such as attaching a locally attached storage, multiple NICs configuration, NTP servers setting, hostname settings (internal feature ID: ABR-155126) .

Thank you.

Thanks for the response.  I'll probably redeploy the appliance later this week or sometime next week with a static IP configuration.  I'll also test NTP and just ignore the ports for now.