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The "Delete Backups" activity failed

Thread needs solution

 

Hello,

This day on Acronis I notice the following message: Activity Failed The "Delete Backups" activity failed.

An unsupported URI is specified: ... Only I do not understand what it means. Someone knows an answer to this problem?

0 Users found this helpful
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Posts: 250
Comments: 7092

Hello Bastien,

Would you share more details on the target location? 

If you encounter the above error message when attempting to delete backups from an external USB drive, then it's a known issue which is already fixed in the released Update 1. Please download and install it

The installation file can be downloaded from Acronis account, where the software is registered. For more information please refer to Downloading an Installation File of Acronis Software.

Thank you,

Here is the message in the log

An unsupported URI is specified: 'H:/#arl:/2D49F1E8-A1E6-4F18-8F65-7F694040644E/C157E5FB-E506-4A2E-AC2A-78D2A215E89B/69F4D295-C211-BC5B-A8CC-2A33CC40A0B7'.

Date et heure

08 Août 2017, 22:27:00

Code

0x01350016+0x01350016+0x01330029+0x01350016+0x01350016+0x01490002+0x01350016+0x01350016+0x01350016+0x01350016+0x01350016+0x01350016+0x01350016+0x00A100D9+0x015B0023+0x015B0023

Module

309

Message

Échec sauv.

Informations additionnelles:

------------------------
Code d'erreur: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Champs: {"CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB","$module":"mms_vsa64_7048"}
Message: TOL: Failed to execute the command. Plan de sauvegarde « Toute la machine à SERVEUR.qualimap.local: H:\ »
------------------------
Code d'erreur: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Champs: {"CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB","$module":"agent_protection_addon_vsa64_7048"}
Message: TOL: Failed to execute the command. Plan de sauvegarde « Toute la machine à SERVEUR.qualimap.local: H:\ »
------------------------
Code d'erreur: 41
Module: 307
LineInfo: 0xE6792A5EE190DE2C
Champs: {"$module":"agent_protection_addon_vsa64_7048"}
Message: Échec exécution commande.
------------------------
Code d'erreur: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Champs: {"CommandID":"F30407D6-601F-11E0-9C67-FF46DFD72085","$module":"mms_vsa64_7048"}
Message: TOL: Failed to execute the command. Backup workflow
------------------------
Code d'erreur: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Champs: {"CommandID":"F30407D6-601F-11E0-9C67-FF46DFD72085","$module":"gtob_backup_command_addon_vsa64_7048"}
Message: TOL: Failed to execute the command. Backup workflow
------------------------
Code d'erreur: 2
Module: 329
LineInfo: 0x8EDC81EA38FABA77
Champs: {"TraceLevel":"1","StepType":"6","$module":"gtob_backup_command_addon_vsa64_7048"}
Message: L'étape « Réplication/nettoyage post-sauvegarde » a échoué.
------------------------
Code d'erreur: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Champs: {"CommandID":"FFBC7082-9C55-47D1-A6D2-1744EC8D7481","$module":"mms_vsa64_7048"}
Message: TOL: Failed to execute the command. Réplication
------------------------
Code d'erreur: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Champs: {"CommandID":"FFBC7082-9C55-47D1-A6D2-1744EC8D7481","$module":"staging_command_vsa64_7048"}
Message: TOL: Failed to execute the command. Réplication
------------------------
Code d'erreur: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Champs: {"CommandID":"08BE2B76-A95F-4FD4-AC32-AF26210E3A33","$module":"mms_vsa64_7048"}
Message: TOL: Failed to execute the command. Suppression de sauvegardes
------------------------
Code d'erreur: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Champs: {"CommandID":"08BE2B76-A95F-4FD4-AC32-AF26210E3A33","$module":"staging_command_vsa64_7048"}
Message: TOL: Failed to execute the command. Suppression de sauvegardes
------------------------
Code d'erreur: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Champs: {"CommandID":"4504F8D4-2727-42AB-BB4F-A42EDBB790A0","$module":"mms_vsa64_7048"}
Message: TOL: Failed to execute the command. Tol::IsolateCommand
------------------------
Code d'erreur: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Champs: {"CommandID":"45D64182-5DF4-4AE0-9D42-55E1C3DB942B","$module":"service_process_vsa64_7048"}
Message: TOL: Failed to execute the command. Suppression de sauvegardes
------------------------
Code d'erreur: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Champs: {"CommandID":"45D64182-5DF4-4AE0-9D42-55E1C3DB942B","$module":"staging_command_vsa64_7048"}
Message: TOL: Failed to execute the command. Suppression de sauvegardes
------------------------
Code d'erreur: 217
Module: 161
LineInfo: 0x0B320396ADFE3D3E
Champs: {"IsReturnCode":"1","$module":"disk_bundle_vsa64_7048"}
Message: Échec de la suppression des sauvegardes.
------------------------
Code d'erreur: 35
Module: 347
LineInfo: 0x22C94616673575AA
Champs: {"$module":"disk_bundle_vsa64_7048"}
Message: An unsupported URI is specified: 'H:/#arl:/2D49F1E8-A1E6-4F18-8F65-7F694040644E/C157E5FB-E506-4A2E-AC2A-78D2A215E89B/69F4D295-C211-BC5B-A8CC-2A33CC40A0B7'.
------------------------
Code d'erreur: 35
Module: 347
LineInfo: 0x22C9461667357561
Champs: {"$module":"disk_bundle_vsa64_7048"}
Message: An unsupported URI is specified: 'H:/#arl:/2D49F1E8-A1E6-4F18-8F65-7F694040644E/C157E5FB-E506-4A2E-AC2A-78D2A215E89B/69F4D295-C211-BC5B-A8CC-2A33CC40A0B7'.