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Email Notifaction blocked by McAfee Antivirus

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I could not get the notification emails to work and traced it to the McAfee Antivirus software that was running on my server. I was using McAfee VirusScan ver. 8.8. If you open the VirusScan Console there is a Access Protection Task. If you turn that completely off emails start working. I opened that task up and found that if I went into the Anti-Virus Standard Protection Category there is a rule called "PREVENT MASS MAILING WORMS FROM SENDING EMAILS". That is the culprit. Turning that off allowed emails to be sent thru Acronis. If you edit that field you can actually add the following to the exclusions and then you can leave it on. Add this to the exclusion list:

acronis_notification_service.exe

Once you apply that email notifications will start working correctly. Hopefully they will add this to their help pages because right now there is nothing in there about how to work with McAfee Antivirus.

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Hi Ted,

Thank you for posting the discovered solution here. I have passed it to our Knowledge Base team, so that we included this info in some article.

Thank you.