How to delete old backup locations from backup tab/view?

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 12
Comments: 33

Hello,

after we've upgraded from Acronis Backup Advanced 11.7 to Acronis Backup Adcanced 12.5 in the backup tab / view there are some old tape pools. We created all new in 12.5 and don't need them anymore. But when I select them there is only the possibility to add, not to delete - because of that these are version 11 pools?

How can i delete these backup locations?

Many thanks,

Erik

Tue, 08/15/2017 - 14:51
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Regular Poster
Posts: 2
Comments: 233

Hello,

tape locations are based on pools. If you remove the location, it will be re-created again after services restart or machine reboot.

Try to remove unnecesary pools from Settings-> Tapa management->Tape pools as it is shown on the screen: http://i.imgur.com/eJXIzkZ.png

Tue, 08/15/2017 - 17:11
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 12
Comments: 33

Hi Andrey,

thanks for your answer - the solution you described is the problem. Let me explain this with some screenshots:

bandverwaltung.png

Above you can see our current tape pool configuration; all standard except "Woche" which means "week" for weekly tape backups. All these pools are fresh created from upgrade installation or myself.

speicherorte.PNG

Here you can see the storage locations - and this is the problem: All pools named "Band ..." are migrated from version 11.7 and not listed at tape pool configuration. So there is currently no way to delete them - if I try to open or configure them I get the message

URI 'atis:/tape?4CA0D57C-E2A2-4F2B-9E62-0A0AAD2634EA\' ist ungültig.
Fehlercode 0x015B0010+0x00A100C9+0x00A10015+0x0027003B

Any idea?

Many thanks,

Erik

 

Tue, 08/22/2017 - 12:26
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 2

I have exactly the same problem after upgrading from 11.7 to 12.5.
Could you find a way to delete the old pools?

Thanks in advance for your answer.

Thu, 11/16/2017 - 10:27
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 12
Comments: 33

Hi Björn,

currently no solution for this issue - waiting for the next build of AB 12.5 Advanced ...

Erik

Thu, 11/16/2017 - 14:25
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 2

Hi Erik,

I contacted the Acronis Support and they send me the instructions how to delete the orphaned Pools:

- Sie müssen zuerst den Speicherort wählen und auf "Alle Eigenschaften" klicken.

- Dann notieren Sie bitte die ID des Speicherortes.

- Stoppen den Dienst Acronis Storage Node

- Öffnen 2 Ordner:

C:\ProgramData\Acronis\BackupAndRecovery\ASN\meta

C:\ProgramData\Acronis\BackupAndRecovery\ASN\VaultMetadataDatabases

- Löschen die entsprechenden Dateien mit dem selben GUID

- Starten den Dienst Acronis Storage Node

According to your name I guess you understand German?

Otherwise I will translate the steps for you.

 

Hopefully this will fix your issue too.

 

Björn

Fri, 11/17/2017 - 08:42
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 12
Comments: 33

Hi Björn,

many thanks, this resolve the problem; storage locations are clean now ...

(Ja, tue ich ;-) )

Erik

Fri, 11/17/2017 - 10:46