Skip to main content

Managed Machine Service High Memory Usage over 1GB

Thread needs solution

ACR12.5U1 running on Hyper V 2012r2. 5 virtual hosts and 2 SQL DBs under backup protection.

After few days (for example 3 days)  mms service consumes 1,3GB of RAM. It seems to me that memory consumption is to high and looks like some memory leak is in the code.

After restart it falls down to 45MB.

 

Simon

 

0 Users found this helpful

Hi

Please, do the following:

1. Deinstall Backup tray monitor (start installer, select "Modify")

2. Rename the following files (just add and of file name string ".bak"):

"C:\Program Files\BackupClient\BackupAndRecovery\SystemStateAgentProvider.dll"
"C:\Program Files\BackupClient\BackupAndRecovery\SystemStateAgentProvider.config"

3. Restart MMS service

If memory leak is still exist, please contact our support to investigate the possible reasons.